Customer Ratings & Reviews

Agents wrote computer comparisons for me as a reference guide in making my final decision on a computer purchase

Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

the best I could buy because it's a great computer I can play all the time I want I can do my homework and work I recommend you buy it

Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

I love the geek squad! I’ve heard great things about them and had to purchase myself!

Very basic desktop but works great! It uses a display port not hdmi, and you will need a WiFi adapter. The updates will take a while, due to how outdated the system is but is really good desktop.

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

One of the greatest PCs I bought. Works really well. Works fast and well. Doesn't make too much Noice. Got it for a good price and performance really good for that price.

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.

Great service with the Geek Squad.................

My son downloads games all the time and so far all the games he downloaded he plays it everyday on his pc!! Whatever needs fixing they help u right away in a timely manner!

The technician installed my Samsung 50" TV. Made sure everything was working good. Same technician installed my new All-in-One Computer on next visit. Also made sure everything was connected properly and working great.

Very quiet and looks good. Works as expected. I like the magnetic door and fan screen

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

This is my starter PC and had to for 2 years and had no problems yet. It's a good pc for starters that has a budget for their gaming setup.

Good price for the protection being offered. Highly recommend

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

Geek squad service made me feel safer. You can drop things just getting them out of the box. I do warranty and repair addons when buying tech stuff that cost over $300 dollars. And being able to ask questions and know there is a chance for a repair or upgrade that is warrantied is important. With being in a hurry people make mistakes. All the connection points/plugs can break even when being careful. With a support service that can fix your dumb mistakes means you can keep going.

Add so much value to my purchases. I would not want to make a purchase without it.