Customer Ratings & Reviews

Great buy as it always gives me assurance when i purchase.

No hassle replacement under the warranty no questions asked

Haven't had to use these guys yet but I've used them before and they are great overall definitely worth buying

I always put this plan on any item that cost ove a hundred dollars. I hav had to use this plan before. Best Buy has always been very helpful in any return or exchange that I have had to make.

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered

I have not had any problems since. I had even gifted my kids this tablet as I gotten another for my own personal use. They love it. Easy to use for them as well. No Geek Squad use for this product.

Geek squad is awesome! They have all The necessary information to get you back up and going

Great warranty..great customer service and attitude

Great services. awesome agents! would def recommend

Servicio increíble, agradecida con su servicio siempre.

Never buy anything without getting Geek Squad Protection. Unlike other protection plans, they really do cover your purchase from day 1 without any problem. The staff is always friendly and straight forward. I really appreciate the many times they have taken care of my kids misshaps! Don't leave the store without it!

The geek squad protection service is more than worth it every single time. They've helped me with my last 3 computers and my iPad and they are always great. My issue gets fixed, I don't need to pay for anything even when I needed brand new chargers because mine was ruined, etc. It is so worth it.

The agents are super helpful and they were amazing

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

Excellent, more powerful than I think. It's the best to use washing tv on the bed room.

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person

Was great! Saved me a lot of money when an accident happened.

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

I bought a fire tablet for my daughter, and purchasing insurance is a must. I think it's a fair price and well worth it. So just like I thought my daughter damaged the charging connection some how, all I did was take it to the store and got a replacement no questions asked. Love how best buy works.