Customer Ratings & Reviews

Geek Squad is a must. So many countless times when electronics go haywire they have saved us.

I love that I purchased this protection for my son tablet

Been using warranty from best buy for so long, completely recommend it people!

Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

I’m glad I didn’t have to use the warranty, but I’m glad it was available

great for the kids awesome easy to use come with apps no need to putchase

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

Its great to know the Geek Squad has our back in case anything happens with the tablet!

Best decision I ever made. The installation of my new laptop necesitated calls to the GEEK Squad. Each representative I spoke with was thoroughly knowledgeable and knew exactly what to advise me to do, immediately.

Perfect service and good customer service perfect professional service

Agent placed order for warranty and I’m about to use said warranty.

Every device I have purchased from Best Buy (Galaxy Tab 3, Galaxy Tab 4, Galaxy Tab S, Galaxy Tab S2) I automatically request and pay for Geek Squad protection. So far my devices have remained in pristine condition without having to use the insurance protection, but this is great to have. It's almost like Murphy's Law with electronics and no insurance - whatever can go wrong, will go wrong. Not only do my devices receive this insurance upon purchase, but I pay every year to maintain the protection and service. Last time I didn't renew my Geek Squad, within 2 weeks after it expired, my tablet started to malfunction and I found myself paying for a new tablet when I couldn't have it fixed (costed me more to fix so I purchased a new tablet). Lesson learned!

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

Surprisingly covers a lot, and then some..I usually don't get extra coverage unless it has moving parts like a portable air conditioner , when I saw what was covered and it starts when manufacturers warranty ends, well what more can I say.

If you want peace of mind, get the total package protection from Geek Squad. Imagine this, the file you are downloading is laced with a virus, and suddenly your laptop stops working. Don't panick, just call the Geek Squad. If you are insured, they will fix your laptop quickly and efficiently.

perfect definitely need this for accidents and other surprises