Customer Ratings & Reviews

Great services. awesome agents! would def recommend

Servicio increíble, agradecida con su servicio siempre.

Geek squad is awesome! They have all The necessary information to get you back up and going

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered

The agents are super helpful and they were amazing

The Geek Squad at the Lake Jackson store have been very patient & helpful correcting problems with our laptops & tablet. The problems ranged from virus corrupted operating systems, to operator errors. They were friendly, professional, & made timely repairs.

I always put this plan on any item that cost ove a hundred dollars. I hav had to use this plan before. Best Buy has always been very helpful in any return or exchange that I have had to make.

I have not had any problems since. I had even gifted my kids this tablet as I gotten another for my own personal use. They love it. Easy to use for them as well. No Geek Squad use for this product.

Was great! Saved me a lot of money when an accident happened.

Excellent, more powerful than I think. It's the best to use washing tv on the bed room.

I love the samsung tablet it works very well with no issues

I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

Never buy anything without getting Geek Squad Protection. Unlike other protection plans, they really do cover your purchase from day 1 without any problem. The staff is always friendly and straight forward. I really appreciate the many times they have taken care of my kids misshaps! Don't leave the store without it!

The geek squad protection service is more than worth it every single time. They've helped me with my last 3 computers and my iPad and they are always great. My issue gets fixed, I don't need to pay for anything even when I needed brand new chargers because mine was ruined, etc. It is so worth it.

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

GREAT SERVICE, GREAT PRODUCTS, GREAT PRICES, GREAT PEOPLE. I will give you all 10 out of 10 starts. 100% I will return for more products, you guys always giving the 120% of performance.

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person