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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2430 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,430 reviews
  • Rated 5 out of 5 stars

    Anyway I have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel perfect my life going on peacefully because of safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends go buy one this brand in very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & 5g ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone had a cracked screen and was resolved instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Friendly Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to be able to have such a user friendly platform such as best buy for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IA A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use it but it was nice to know I had protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing i FS T Rd su you USO oh vd DC UT try to yes at

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is decent little touchy to learn apps and remove them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan for a cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet used it but I already have an issue with my phone so I gotta take them up on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any expensive electronics, I always get the geek squad plan. It has saved us multiple times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no problem getting my phone screen replaced with this warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a geek squad protection is good for busy people, like who use their mobiles quite a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed software update issue o cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    I would recommend this to a friend