Customer Ratings & Reviews

We bought this to make a good attempt to keep our newly purchased computer healthy!

Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.

I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.

Geek squad employees are warm and friendly and proffesional

It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.

I haven't had to use this yet. It's good to know I have the protection in case I need it.

I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

good to have this warranty, I strongly recommend having it on phone and other eligible purchases

Didnt use it, but bought it just in case...ya know insurance

Bought 2 years protection in advance and was able to return the months I didn't use for a gift card. Used it for my next phone!

Never needed them so Id say the products I purchased were very well built

I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

The agent that helped me was very respectful and answered all my questions and helped me transfer my info to my new phone.

Whew so glad i purchased this! A must have for children peace of mind since they're accident prone.

Luckily i have had to use it yet but its nice knowing i have it just in case

Extra coverage is essential when spending big money on electronic equipment. It is a no brainer for sure!

I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

Happy to be covered, when getting a phone that is on you everyday, protection will be the last thing on your mind until it slips from your hands. Get protection!

I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.