Customer Ratings & Reviews

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

This worked as described, it was simply a warranty for the products I purchased.

Always there when you need them! Very knowledgeable!

Haven't had to use it yet but we will see in the future

Thank goodness for Geek Squad! I can't remember how many times I've said that to myself after an unexpected break, drop, tear, or malfunction...but it's too many to count! They've saved me and my devices lives time and time again. I currently have the three year protection plan on my 2.5 y/o laptop, whose screen just broke a few weeks ago - and I'm so relieved I chose to purchase it back then. There is nothing worse than having a damaged product you love, with no way to repair or replace it. And no matter how safely you protect your things, or tell yourself nothing bad will happen to a brand new device...accidents just happen. I highly recommend purchasing some form of Geek Squad protection plan along with basically any product that you care an inkling about. I've regretted some purchases over the years, but never Geek Squad! While the pros are straightforward, and listed right on the site, one thing I still like to point out is that Geek Squad can be carried onto the next owner - so even if the device you purchased it for eventually gets regifted or becomes a hand-me-down, the protection plan gets carried down with it. Pretty neat! So yeah. It's just an essential thing to have...especially for someone like me, who thinks of their devices like their children (lol!)

It is exactly what I needed. I love the convenience of the touch screen.

Perfect for your equipment warranty, the services they provide are so professional.

This product is really amazing!! I loved!! I sure recommend to everyone!!

Always purchase a protection plan, especially when you buy for children anything can happen.

Great pricing for the time of warranty. I normally don't purchase warranties.

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

I have bought HP laptops from Best Buy for years and years. The geek squad is always helpful and my WebCam was fine. User being an idiot lol, there’s a shutter on the web cams now they’re used to not be.

Needed protection on laptop and perfectly got kg all the protection happu

The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

Love the geek squad, what can I say. They know all, see all, do all!

Agents were very helpful with my questions and explained things well

Love having this protection. It is a security blanket in case something happens.

A two year plan for this price is definitely worth the money.

Always good to buy an insurance plan for your children.