Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 11,776 reviews
  • Rated 5 out of 5 stars

    Its a protection plan, what else would you expect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a protection plan, what else would you expect?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are fantastic in solving issues quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek gawd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to use it there probably really good tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is a must have for all my products, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my laptop fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring in my Daughter's laptop for a small repair and the associate that helped me was very nice and helpful. The manager was called over to help me out as well and performed the repair and got it done quick. I was very pleased with my experience with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has to be one of the best out there. They provide literal hassle free service with any of your items. I have been using it for over 8 years and have not encountered any issues when it comes to fixing laptops, cameras, phones and headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop , Excellent Quality and Value , Brand New , 100 % Recommend , Very Fast , I Love It , this is my second purchase for this laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repairs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I call. Very smart people know what they’re doing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good quality, very comfortable to work with, and it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was good so far, its a good investment and look decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I love it and would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For SAFETY and SECURITY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my own laptop's safety and security!! because we never know what will happen tomorrow. The laptop that I bought is quite expensive, so I bought this geek squad protection plan. I don't want to have problems, should anything happen... (knock on wood!) It's always better to be on the safer side... Always... it's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously its great to have additional protection for my new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahhhh where's my brain and sanity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind that it brings to the items you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both Eid gift 2026!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice haven’t use it yet it’s a gift to myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for a Christmas present. My grandkids need the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ive always had good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is clean and runs great no issues whatsoever. Haven't needed geek squad on this Computer but have always had good service when ive had other electrics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection plan has been an absolute lifesaver for me. It provide peace of mind knowing my valuable electronics were covered Their customer service is top-notch. They were always courteous, knowledgeable, and quick to address my concerns. The convenience of scheduling repairs online made the process seamless, and the regular updates kept me informed throughout. What truly sets this protection plan apart is its coverage for accidental damage. Knowing that drops, spills, and other mishaps are included provided a level of security I didn't realize I needed it. Overall, the 2-Year Accidental Geek Squad Protection plan is a worthy investment for anyone with valuable electronics. Its exceptional service, comprehensive coverage, and outstanding customer support make it a no-brainer for safeguarding your tech investments. I wholeheartedly recommend it to anyone seeking reliable protection for their devices.

    I would recommend this to a friend