Customer Ratings & Reviews

After 2 years my 50 in insignia died within 2 days the geek squad was at my home decided it could not be fixed they refunded the purchase price and i went to best buy and purchased another tv in 2 days great

This is something that I'm not that sure about but I'm sure I'll enjoy just as much one more time I feel the prices are the best I've seen around

This is great for my computer and comes it handy. This is a must buy warranty

A must have for a gaming pc. Gives you peace of mind

I actually didn't need help setting it up and I am not tech savvy I feel good with 5 kids that best buy has a warranty for about everything and I know that if it gets broken I didnt waste 600 the extra 200 for 3 yrs os well worth the piece of mind.

I have had someone try to scam me through an email and Geek Squad took care of removing anything they had on my computer and cleaned up my computer. I realized it was a scam in time and Geek Squad saved me.

When you purchase products from a store you look at who is selling you what your buying and me personally best buy has a astounded reputation for good products and customers service anything they sell and any services they offer you can count on it.

I could not manage my computer business if it were not for the Geek Squad and their all-inclusive protection plan. The service is quick and the technicians are professional, polite, patient and extremely knowledgeable. Save yourself a lot of stress and time and let Geek Squad move you through your problems quickly!

Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

i got this service. i never had the experience to use it because I didn't know what the service fully covered. I called some people who work there and he or she told me that I have to bring the product inside the store or pay full price for service.

Very nice to have this peace of mind at a good price

Very smart and sleek appearance. Clean interface, and easy to use. I've experienced some speaker issues, like muddled sound when changing inputs. Power off and back on has resolved it both times, but just an honest review.

I highly recommend for everyone to buy a warranty protection plan when it is necessary. I highly recommend in some cases to purchase a warranty protection plan for certain products. Best Buy is a company that I hope never go out of business.

One of the best computers I've ever had. It does everything I want it to and more. Setup was a breeze. My games are so much more fun on this computer. The sound is amazing and the picture is awesome.

These are about the warranties ever. Customer service always willing to help you with your problems and if an item can’t be repaired they will replace it. I recommend always getting a warranty on anything hi- tech from Best Buy!

I will never understand why people take a chance hoping that an expensive purchase will out live malfunctions or mishaps. This warranty not only covers my sons gaming pc completely but it gives me peace over the next three years.

Very good and a good service and very understanding of customer

The protection plan is great but the repair they give it 4-6 weeks so be prepared to be without whatever your repair is. The update on the repair needs improvements I had to reach out often after 3 weeks. If they can fix those issues I would give 5 stars

After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

This was the Best thing i could have done including this service with my purchase