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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 817 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 817 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great deals and convinent location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my situation this warranty came in handy. Was involved in an accident in which my garmin gps flew out of the car. Took it to best buy and they replaced it on the spot no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the service.. no complaints so far 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and add-on for the purchase of the freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gps for truckers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a protection plan with this gps for several reasons. First an foremost i need some reassurance that if a problem with this product should take place that i am covered in a replacment or repair situation. Next it give me peace of mind for future purchase knowing i am well taken care of with best buy backing me up if an accident should occur. All in all, it is always a smart decision to obtain protection coverage for any thing u buy because you never know when an where damage to it will take place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this service but I'd rather have it than not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have you never know they work fast for you claim i always get geek squad on all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv and got it setup in perfect condition have not had a single issue since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use the gig squad a number of times now on purchases that I’ve had. Every time the service has been good, and they rectified the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catlady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad Protection on previous devices and have found them to be extremely helpful and easy to talk with concerning any problem or questions I might have. I have talked with technicians at my local store, over the phone and I have chatted with them online. It is a great service and well worth money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely covers all bases for multiple reasons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely covers all the bases to insure my gps doesn't cost me any additional unexpected potential issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warrantee for peace of mind since the Rand McNally devices I purchased prior to this transaction failed to operate correctly. The Garmin units have worked fine and I don't anticipate problems but I know that if there are problems, they will be resolved quickly at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed front and rear dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my front and rear dash cam. He did a good job with the installation, showed me how to use the system and left me with a complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was not able to use for the product purchased for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to experience the benefit as the installation of the product had not occured after two attempts. Cancelled and asked for a refund after the second attempt to install was not possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are usually sometimes by the geek squad warranty. The last time I had an issue with the product I returned it three times until they give me my money back and buy something similar or different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for the garmin mini dash cam 2, no issues getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for any electronics that are going to be in a vehicle enduring the weather elements. Yes, these electronics are suppose to handle extremes, but sometimes will fail despite protections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great with helping me setup my geek squad and adding it to my dashcam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very glad I purchased this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never need this. i know that if I do the service will be great. in the past I purchased this service and have only had to use it one time. the time I did best buy was very helpful and replaced my item no questions asked.

    I would recommend this to a friend