Customer Ratings & Reviews

they were so kind and work really hard to do the best for you

Easy to add to product and keep track of through the website.

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

The Geek Squad has helped me many times & is well worth the cost. The agent that set up my Samsung SE Tablet was very helpful & patient with me as I am not a hi tech person.

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

Had an issue with my laptop. Fixed my issue quickly.

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.

Geek squad is always there to help! Especially in a time like this, being stuck at home and getting help over the phone from an expert is awesome!

They were ao knowledgeable and professional did an amazing job

The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

I always get geek squad protection on everything from best buy

Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

I always bought this. It is easy to use. It protect all.

I am glad I got it. Laptop was for a 7 year old and within 10 months I needed the charge port replaced.

Very satisfied with the protection plan offered by Best Buy. Accidentally broke my tablet and got a new one no questions asked. Also offered my money back if item was not in stock.

To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

Got a protection plan an if any problem arises with any of my devices or gaming geek squad no what it take to get your item's right back running.

If you get to have let's get this my tablet started acting up and I was able to switch your mind out and didn't have to wait for a shipment

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.