Customer Ratings & Reviews

Great concept but the tablet died right before the one year mark and I missed the warranty time to get it in.

I should got in an SSD would Of Been acting quicker Pro has great sound and touch screen

Go for other configuration in same model otherwise good product ttttttttttttt

So I'll start off by saying I have a desktop, so I just needed something portable and do more than the basic. For Black Friday, I decided to splurge on this laptop than get a Chromebook. This was only a 100 bucks more than the one I wanted. If you want a basic laptop, but would like to use word, excel ect.. this is a great Laptop to get. The screen isn't great. But honestly give it a day, I can't tell the difference. The pen is great and I love the tablet feature. Onenote is a great and highly recommended. AMAZING speakers. Best speakers that I've ever had on a laptop. I've had more expensive laptops before that had beats speakers, and these beat them hands down! This laptop is quick and super lightweight. Weighs as much as my mother's 11in dell. amazing. Not backlit but this doesn't feel cheap. I get about 6hrs on high brightness doing youtube and writing essays. You can probably get 7-8hr at a low brightness and powers saver mode on. Great charger too, doesn't fly out easily and lightweight. I'd honestly only recommend this laptop for the price I bought it for 400$. I wouldn't pay the 550 that it retails for. Highly recommended for any student needing a good laptop and able to take notes, but not breaking the bank. If the screen resolution is a problem for you, skip this.

Keyboard does not have a "quality" feel but everything else was great

Laptop was nice but sometimes the screen take awhile to wake up

Worked fine for a month then started having all kinds of problems with the laptop. Specifically, the screen turning black and the laptop just powering off. Taking it to geek squad services and they're telling me it will be at minimum 1 month before the laptop will be serviced.

HP tech are rude n hang up on you! Frustrated in HP

I had purchased HP X360 2 in 1 Laptop earlier for my wife. This one is updated one with 8 GB RAM and Stylus. It gives premium feel and can do most of things without any problem. Best Buy black friday deal is very good

Bought it during Thanks Giving Sale. For the price tag, this is really worth it. The Stylus/Pen is very useful while editing pictures!

This has been a great computer, fast and sharp screen quality with versatile viewing angles. My only complaint is that HP keeps informing they will no longer support this product after 3 years.

This isn't my primary computer anymore, but I did have a great—albeit slow—time with this machine. I now use an HP Spectre x360, which is worlds faster with its SSD and other higher specs, but my old Pavilion really went through the ringer with audio and video editing. It also introduced me to the great laptop-tablet-hybrid experience and kept me far away from Macs. These x360 types of computers are great for setting on a music stand and using for sheet music during a church service! I'm convinced that I should upgrade this to an SSD and use it for its smaller footprint.

An awesome 2 in 1 laptop for college, business, gaming, and anything else you can think of. I used this product as a personal laptop for two college courses, and it performed well; however, the display stopped working after ten months of light use. I sent it back to HP to have things fixed yet the display was left in non-working condition. I love best Buy, but I simply will not give any more money to HP since they refuse to fix their defective products. Do not expect any help from HP.

It's slow to startup, meaning that the computer needs a couple seconds of no activity in the beginning before you can do stuff. and the keyboard doesn't light up which sucks. But this is a good laptop.

Got it in August 2017 for school and it was a terrrible decision. The computer never wants to turn on. I had to contact HP support twice a week for troubleshooting and still would not turn on. Waste of money and time.

I3 just doesn't work for me. Many like the screen but here again not for me. I would it also to be more durable.