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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,220 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the the price and brand bought as a. Gift. For new. Collage student seems to be running fine. And doing good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a home security application. Needed a good sized screen, with a reasonably (but not blisteringly) fast processor. The 2 GB memory might be a limitation for some applications, but was not a problem in this application. A nice surprise to find a CD-ROM drive is a laptop this thin! I have found the HP brand to be reliable, and this model did not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Glad i made the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a week to decide rather or not to buy this laptop, didnt want to pay no more then 300 for one. Read the recent comments, I always read the MOST recent comments. Didn't like some, made me think twice not TO buy it, but today I decided to. bought an open box took my chances, everything works pretty well, downloaded Modern combat 5 played it for an hour. NO lag, laptop did not get hot. Display is nice, keyboard works flawlessly for me. The only problem I had with the laptop was when I turned it on after taken out of the box, it took a while but I guess with budget priced laptops like this one their always going to take awhile to boot up. After everything was set I turned it off completely and turned it back on. It did not take that long to start up and open to the lock screen. This Laptop is good for home use someone who doesn't do heavy use on a laptop on a everyday basis. I'm satisfied with my purchase. I seen some say the computer is slow I think it just might be their wifi no slooooow laptop here. Thanks best buy and also HP

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great for the price and what it will be used for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift and the price was right, my friend loved it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price I paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good considering the price. I sent it as a gift for someone and she likes it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that it had such a short battery life. The keys started popping off after only using it for less than two weeks. My 14 year old was using it at the time and did not inform me until a few days later. It popped back on but clearly this should not be happening after two weeks of use no matter what typing style you use. I would not purchase HP again. The last one we owned (which had the beats on it) went bad just as the warranty expired. Never did figure out what was wrong even after replacing motherboard. Thought I’d give HP another try since the last one did last almost two years (for the price I paid it should’ve lasted longer). I’ve had it a month and it does the basics, which is fine for my online classes, but I have to stay close to an outlet. Which totally sucks! I’m not tech savvy so it may seem like I’m complaining about nothing, but I do know what I like and this ain’t it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this instead of a Chromebook and very happy. Good buy for the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college student.I bought this c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was bought for our daughter who is a junior in college. She dropped her previous laptop and shattered the screen. We need to get her something that was in a price range that was affordable and of good enough memory for her to finish out her final year of school. She’s been using this and raves about the processing speed and likes the look of it it’s got packed and light weight versus what she used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Great price and the setup was easy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a decent, inexpensive laptop for my wife to use for Facebook, check e-mails and such. We didn't need an expensive laptop for gaming or business purposes and this compoter meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price and basic school work. I would by another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop!! It is the perfect size and does everything I was looking for a laptop to do!! The sales rep was also very helpful with locating this product as it was not out on the floor!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for what I wanted to spend. I got the item on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Clear pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price.picture quality is great.will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price and great for children in school

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great laptop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for home use which is why I bought it. Has all the performance you need for email, web surfing and other type uses. It is a great price for this laptop. I would recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price definitely for the quality. Got it just for school and it works just fine, just make sure that the virus scan stays updated or computer will definitely not work. Can be slow at times

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    It's an ok entry laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my 7yr old son n it's ok for the price I paid for. It's not extremely fast but it's ok for his needs. Haven't ran into any problems as of yet . It would be better if I get a ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    So Far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today is day 3. As previously stated it did come with a lot of bloatware. Once I got it updated and all the extra and unneeded programs removed, it has been working like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great Computer for Lighter Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for email, managing online accounts for insurance, medical, banking, news, etc. I have Microsoft Office installed on it too so I use Word, Excel, PowerPoint, etc. The speed is fine and the storage space is great. It is easy to use and picks up on wireless connections to printer and WiFi without any problems. Great computer for a good price. I have not had the need to delete any of the "bloatware" either.

    I would recommend this to a friend
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