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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,220 reviews
  • Pros mentioned:
    Storage
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery dosent last to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like im charging it quite often. Internet signal is slow, no matter what Wifi im on. Screen is big though and its ok for doing my school work. Has a lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It’s perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price. It’s everything I needed in a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop on sale for my teenage son who is a freshman in highschool. I was able to install virus protection through my ISP since it comes with my subscription. I had to inform my son that it's not a gaming PC because he plays Minecraft on it but with lowered graphics. Other than that, he's able to log on to the school websites and create and complete assignments. The computer is very responsive to the mouse and keyboard and he doesn't complain about it being slow. The computer is lightweight but I kinda wish I would have gotten him something like a surface pro for better mobility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reaaly good cheaper laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and does everything I need it to do.the Cortana voice is nice for those needing help with finding things.will probably buy one for my daughter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complete online college classes. Works perfectly and great for the price. I do wish the battery lasted longer but it was priced perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's actually pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I opened up the computer, I REINSTALLED Windows OS and UN-INSTALLED the built-in HP bloatware. I cannot recommend this enough: get rid of the bloatware. It's been about a month and it still runs smoothly. This computer also has TWO slots for RAM. I plan on adding more and maxing it out at 16GB of RAM. Apparently, the HDD can also be swapped for a SSD, which would make it an even faster running machine. I've been able to run PhotoShop as well as various word processors without an issue. Some games run well too, even though some of them are older. I've always used Macs; this was my first Windows PC in well over a decade and I'm enjoying it. Overall it's a pretty good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as well as set up. I bought this to just use the internet as well as watch Netflix occasionally. Not too bad for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for one of the kids for Christmas. I did not expect a lot based on the price but as it turns out this machine does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought each of my kids one for their internet gaming. It’s well worth the price and is great for my kids’ gaming needs with Minecraft and Roblox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Lap Top for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is a great starter lap top for young children or first time computer users...fast...great memory...excellent overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy an external CD/DVD drive for my Dell laptop, to re-import all my CDs at higher quality. (hundreds of them). This laptop was on sale for $209 at the time, so I bought it instead. (it has a CD/DVD built in). It as performed beyond my expectations for a $200 computer. The screen is bright and clear, and it seems well built. I'm about halfway through importing all my CDs using iTunes, and it's worked fine, often importing at 15-24x speed. It has software preinstalled to play DVDs. The sound is acceptable when listening to YouTube. Comes with a month free trial of Dolby Atmos for headphones, which I've enjoyed. Can't speak for battery life as I use it plugged in 95% of the time. Initially it had a problem with a Windows update, so I reset it back to new and started over, its been flawless since. I have a much higher spec'd Dell laptop, and obviously this isn't nearly as fast, but its acceptable for what I'm doing with it. At $209 I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolutely amazing for what I need it for. Great price as well!! Can't go wrong!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for Christmas. I blanked out during setup and I was very disappointed. Returned it to Best Buy to exchange it and this one is working great. Am happy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for a work home school is fast, good image and sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE, BASIC MODEL COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased so many different desktop and lap top computers over the years that ...well. let's not go there. Having said that, please note that I am not an expert in computers nor am I tech savvy. I decided to purchase the HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive because I needed a computer I could use exclusively for work-related functions (human services field), separate from a recreational at-home computer, constantly bombarded by glitches from the use of non-necessary apps/ excess storage-consuming programs (e.g., Apple ITunes; gaming apps; malware programs; and other apps that interfere with each other). If not for the huge discount (affordability factor) on this computer, then I probably would not have purchased it to be honest, because my other laptop is great - although having a separate computer for work-related functions is better. I've owned this computer for approximately one month, and thus far it has performed satisfactorily regarding work-related needs (e.g., access to internet; basic word processing; adequate file storage; adequate processing speed; preinstalled apps). However, the sound quality of the built-in sound system is subpar - barely audible in the presence of other background noises. This is not a problem since I do not listen to music on this device, but it might be an issue for others who frequently use audio/speaker system - requiring a "decent" sound card. Just like any other computer, it took some time to adjust to the "feel" of the keyboard, but other than that it is fine in terms of key placement and touchpad "feel" and function. The only issue/problem experienced thus far occurred during a written Microsoft word file - computer stopped working all of the sudden, shut-down, rebooted, and I lost information - although the computer attempted to auto-save I still lost data that had not previously been "saved." This has happened quite a few times with HP and Toshiba computers, but I'm guessing it has more to do with a glitch in Microsoft word than the computer (but I merely guessing - not my area of expertise).

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Nice laptop for fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a good price. Bought it for retired parents just to check emails and surf the web. Nice basic laptop and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for school work and web browsing. It is not a powerhouse but will get the job done for a college or high school students working on homework.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Me like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you're just one of those severe deep hackers this computer will be all you need it's got the speed it's got the memory it's got the ram and as far as USB ports are concerned you can always add more but it does have three and it's got the HDMI Jack it's got Bluetooth it does everything I need and it has a speed I needed to be. I really wasn't paying attention but it does have a DVD player in it which I don't really need nowadays but it has come in handy. Yes this is a machine that you'll enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were better deals last year but for the money the best middle of the road laptop out there.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Gift for husband and he likes the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband for Christmas. Very easy to use and was shipped timely and quickly. Product was received as promised.

    I would recommend this to a friend
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