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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 1220 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the laptop's price as a major advantage, praising its affordability. They also appreciate its user-friendly interface and ease of use, making it suitable for everyday tasks. However, the laptop's slow performance and short battery life are significant drawbacks, with users expressing frustration about its speed and limited usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,220 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the laptop is a little bulky and heavy compared to other thin laptops, for the price it is a great buy with enough memory and cpu resources. I love the performance and the look. The numpad definitely comes in handy which a lot of laptops today do not come with.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use computer, which is exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very surprised with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was on tbe cheaper side, but I am very please with it's performance and especially with how light it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, great price and cool for everyday tasks. Word and data processing tasks in a jiffy. Just great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a cheap computer. No, it doesn't have a bunch of bells and whistles, it will never be a gamer's system, but it gets the job done. Each employee at our company has one and we push a lot through them and they handle everything efficiently, without any problems. I am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    decent, pretty slow from all the junk on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop was low priced. shipped here on time. the speed was a little slower than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic laptop for everyday and work use. I made myself crazy with the different options and specifications and was so confused about which option to go with i held off. Since my employer wasn’t helping with the cost, i needed anything affordable to get the job done. This one had the same specs as my 2012 laptop so i decided to give it a try. For $279 i figured i couldn’t lose. I brought it home and was amazed at how nice it performed for a budget laptop. I am not a gamer so i didn’t need the best graphics, not editing any photos or videos. I found it pretty impressive based on a couple of weeks of use. It does have some brief lagging at times but it will get the job done. My only regret is that i didn’t go with the i5 model. As i think about upgrade options, i see Best Buy has some other HP options with improved specs. This will be my daily driver for 2018 but i will return to upgrade once my budget improves a little. 100% satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cute, the price is good and it works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Nice entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, entry-level product. We liked because it offered reasonably strong performance (both in processor and memory) at a reasonable price. Paid $239 on sale at Best Buy. We like the touch screen, so my younger kids have an easier time learning to use. It's a bit slow on boot-up, but it has all the essentials one would need. It is a good, entry-level laptop with strong features. You'll enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for daughter she loved it plays games a lot on it can do college with it too

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good computer for school aged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that fast, but fine for school work. My college daughter noticed the difference in speed, but the 6th grader didnt

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great laptop for gamers and students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve only used this laptop for about 2 weeks and it’s been working great for me. It has enough cpu power that i need for my daily task. I’ll recommend this to the causal gamer as well. It’s not going to play every AAA title that’s out there but it’s still good for games that has less gpu dependency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it. Very nice, I was hoping to get office 365 but never received ed it so she is very disappointed in that. But the laptop is very nice

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Lacking power to do simple tasks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PC at Best Buy two weeks ago and within the first few days I had issues. 1) Random reboots. 2) Very slow to boot up sometimes. Usually battery removal helps somewhat. 3) The PC cannot handle having the internet browser open while a Word or Excel file is open. It basically froze up and after finally closing one or the other it was better but still slow. I am writing this as I clean off this computer and return it to buy a faster and more than 4gb memory. 4) Battery drain is very fast. Be prepared to keep screen dim or stay by a power source. Would recommend buying additional battery and memory upgrade from 4gb if you are buying it. Besides that, it is a very nice, lightweight laptop with great keyboard and screen. My only other small gripe is that there isn't a illuminated power button. You press on and listen to the HD spinning to know its booting up and with a very slow boot and black screen still after 10 seconds, you really begin to see the lacking power. Would not recommend. Returning upon completion of review today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase....great price...doing job just fine..

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Great PC for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to check email and print out scripts. The unit boots up fine, a little slow but as I stated for the price and it is a windows machine. I’m used to chromebooks. I am going to add memory soon and that should make this unit totally perfect for my tasks. It has shut down out of the blue only twice. But all in all it is a totally acceptable machine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer easy set up. Open box plug in and start working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, simple, lots of memory, great for school projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect lap top for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product allowed me to start using a windows 10 product without problems that I anticipated. I am not very tech savvy and this laptop is a good transition from older Toshiba, etc lap tops

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Quality HP product. Lots of storage.

    I would recommend this to a friend
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