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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,754 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer crashed and I needed a new one Searched for a new one and found the best price at Best Buy and it shipped for free plus received it quickly. I like it and was easy to use. I write books and this is great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. works great. Great price! I returned a different laptop from Dell because I wasn't happy with it, I got this one on exchange and I am not very happy. It wasn't that muchy more than the dell but works so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty nice both in form and function considering the price point. For the person looking for a good laptop for general computer needs, you can't go wrong with this unit. Plus a solid state hard drive to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Kid friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a gift for my 11year old , practical for school... it's touch screen, it performs great, can move it room to room easily, took a little time to set up initially, no complaints so far, it was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this HP laptop. It is much faster than our old computer. It is a full size laptop, but light, easily portable. Great to take on trips, but has all the functions of a full size computer. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It has more functions than I will probably need, but for someone who has been out of the "tech world" for awhile I found it to be very easy to use. It was easy to integrate from a tablet to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Another HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first HP computer I have purchased. I stay with them because they always meet my needs. This laptop is a little large to carry around but it is light weight. I am very happy with all the specifications it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice College Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter for college. It works well, not too heavy. I recommend adding Microsoft Office 365 subscription to get the most out of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing I was skeptical because I had a surface. I can say for my business and school this laptop has everything I need. I love the full number keyboard and the touchscreen. I have no complaints honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer; easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my Toshiba laptop, but when I ruined it by spilling a large glass of water on it, I was forced to purchase a new laptop. This HP is really nice. It's fast and easy to use and has a lot of nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop does it all for a 1/3rd of the cost of other lap tops in the same price range...superfast, lightweight ,with a solid state drive....fantastic. Would have expected to pay twice the amount for its ability

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like tablets. I prefer laptops, and I find this HP laptop very good.It's just for everyday use. Thin, light and nicely priced... I have 6 HP mini desktops at my office and I am very happy with them as well...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed learning the new operating system. The computer is totally customizable and has great storage and hardware for the price. Extatic with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My fist laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for being on the road for a few simple tasks and this one seemed like my best option. Great price and it has more than I need but still has some of those great features of models that cost more.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a spare PC for use in the office. It boots up quickly, and is quite reliable. Would be nice to have a 1080 screen, but I can't complain due to the price. I keep forgetting it has touchscreen too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Well built inexpensive college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my niece. Loved how easy it was to setup. Latest generation i3 and SSD make it snappy. You might want to upgrade to a 512GB SSD, and that would be easy with the online instructions at dell.com. My only complaint is the keyboard, but then I love my ThinkPad, which is 4 times as expensive!

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 5 out of 5 stars

    so far..so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with a lap top, so compared to a desk top, it's working out quite well! I still have a lot to learn about it's capabilities it will take time...since I'm old and not very computer literate!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    So far, so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, it’s lightweight, it’s super convenient! I was able to edit a video using video clips, pics, & slides w music with relative ease. I’m not tech savvy, so that IS a BIG deal! Really happy w my laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first touch screen PC laptop. This took a few moments to get use to touching the screen. Once I got the hang of it I have given my mouse away. It is amazing how my life has changed with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great quality laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it on a daily basis for over 2 years and it still works like a charm! Can also be used as a tablet and it is the fastest there is! Would recommend 100%!

    I would recommend this to a friend