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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,754 reviews
  • Rated 5 out of 5 stars

    Excellent entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought as a replacement for an older laptop, and it works exactly as expected. The solid state drive keeps program launches quick, and the amount of RAM is suitable for most casual use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP Computer and HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love both my laptop computer and printer. I had the Geek Squad set it up in the store and all I had to do was hook up the printer and input my Wi-Fi when I got it home. So far, no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for all of my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop one month ago and it as been working very well for editing photos, surfing the Internet, using Microsoft Office programs, and streaming music. I have experienced some intermittent slowness with a few websites but nothing excessive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this Hp purchase. The computer is lightweight with all the features necessary to accomplish any business transaction, appointment scheduling, or simply game playing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gift for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife busted needed a simple computer for social media and music. This laptop was perfect. Had great reviews and was on sale for $100 off. So far its been serval weeks and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP computer. It was very easy to set up and get myself started. Great for beginners. Only downfall is having to buy separate Microsoft Office software and have to pay for it annually, but that seems to be the norm with all computers nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is my favorite computer brand. I have had Samsung and Lenovo, but will stick with HP from now on. This computer replaced my old laptop and has performed exactly as I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has it all. It has Netflix built in to work and play. It's also a touchscreen. It's a little larger than your normal laptop but it's pretty thin. Great for school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter.. And she loves it!!!! The SSD makes it extremely fast however limited in space. Easy fix just buy an external hard drive and problem solved!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, lasting performance!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has really impressed me. My wife has been using it for 2 years now and it is performing at the same level as the day she bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for mainly internet browsing. Works great! Much faster than our last computer. My daughter will need a new computer soon and will probably get this one for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen with easy portability and usage charges quick and holds a charge for a good time period only bad point is no lighted keys

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Above my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fair value for what did him offer to me; however, I miss something like a lighted keyboard. The touch is a plus which improves a lot the experience once them their books on laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter for school. She really loves it! The touchscreen feature is great! I would recommend it to others, and would buy this type of product again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my cousin this laptop for college. She has had no complaints. She loves it. She loves the touchscreen. I would recommend this to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty well made laptop, very responsive touch-screen display, and durable for the price. Haven't ran into any issues regarding speed of the laptop so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast start up and loading of programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this unit. I needed something that wasn’t going to bog down and this computer is performing flawlessly. I bought a second computer for my business too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second laptop. I have had good results with this HP Laptop. It has a touch screen which is a plus. I would recommend it for someone who doesn't have a lot of IT knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer for the price point. Bought 2 of these so my daughters could access school web sites and do homework. It did end up a little bigger then I was originally looking for but I likes that it still had built in disc drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this laptop for three months and using it daily, I am now able to write a reliable review. This is a very good device that has a long lasting battery as well as the ability to "surf" the web and to connect to a wireless printer easily. Functions quite nicely as a "small business" computer for a home business device for my needs. Able to load programs onto it without issue. User friendly. Light, portable. Durable. I would strongly recommend this to anyone. And the price is simply right.

    I would recommend this to a friend