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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,754 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Wonderful for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and complete tasks. With this computer I can achieve many functions within one system. I am feeling more confident with my abilities. Yippee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through three different Dell laptops, I decided to get this HP laptop and I have to say that I love it!! I haven't had any issues with it so far. No freezing..crashing..sound not working..computer running super hot..this computer is excellent. It is fast and doesn't take forever to load a page like those Dell computers. I use it for school and other things and I am very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has met my business & personal needs without breaking the bank! Works just fine for my needs. Best Buy offers good equipment for decent prices!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Keeping my fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping this HP lasts longer than my last one. 16 months and it crashed! Bought a more expensive HP this time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our daughter and she loves it! The silver finish really makes it stand out and the ability for a touch screen is something she really enjoys!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to replace the piece of crap Toshiba laptop she had. The touch screen is wonderful. My wife is very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty fast, but when you click the Windows button, there are too many apps. It would be nice if the keyboard was backlit, but overall a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on sale and its one of the best things I ever purchased for the value. It has touch screen and SSD which starts up the laptop immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter. She loves the speed and fast start up. She said she likes how quite it is and handles multiple programs at once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use for when she needs to bring her work home with her. She mostly uses it for bookkeeping and is very happy with its speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast loading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop is easy to fit anywhere, and works well with my old Dell All-in-one. I am impressed at the speed with which the O/S loads and executes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price wise this HP laptop is tops in its field. With the help of Geek Squad recommendations help me to understand the basicsss to what I personally need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother in law who had never used a computer before. I figured it was a good price for a starter laptop. She seems happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 90 year old mother. She didn’t need anything fancy, just basic and something that is easy to operate. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen option and how easy it is to use. The keys are a little too close to each other but after a while you get use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new touch screen computer makes searching for writing papers so much easier. I have recommended this computer to family & friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Love it! Does what I need it to which is saying a lot when I work from home. It has to be fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Really good computer and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really good and is really fast it loads up quick and is very responsive only downfall i say is the hd storage is not that high and it feels a little delicate not hard like onthodorx ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for basic tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for university and it’s amazing! It has a very fast intel i3 processor. I never hear any fan noise and it doesn’t heat up while doing extensive tasks. Great computer for anyone who needs it for most basic tasks like word documents or streaming Netflix. I wouldn’t recommend it for gaming anything like Call of Duty but it works great for Minecraft and Roblox. The 128 GB hard drive is fine for me but If you store a lot of photos I would recommend getting an external drive since 128 GB of solid state is not a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good laptop for the price as I was able to get it on sale. Please do note that it does not allow you to connect to 5G wireless networks.

    I would recommend this to a friend