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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,754 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect size weight and display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen. This is perfect for writing projects. The size and being lightweight makes it easy to take places.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    faster than last lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop I think is the best bang for your buck plenty of options most laptops with the same options are double the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer for the average user. It is very user friendly and once turned on comes up within a few seconds. Have had a great experience with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a fair price. The price is right Lové it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen is a plus. I let my 4 and 5 year old grandchildren use the laptop and found it was easy to use for them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s freat for the money. I’m happy with the product overall. I’m typing until I have 50 characters. I think this is enough

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Laptop speed, light wet, touch screen, battery is non removal. everything love it. Recommend this to a friend YES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great laptop. It’s fast working, slim and sleek, and has a beautiful screen resolution. I needed a new laptop that wasn’t too expensive, but would have amazing quality...and this was hands down the winner! I’m so happy with this purchase and would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great General LapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in 8/18 after shopping for several years. My primary need is for general web activity. I have been using public access computers and public wi-fi for several years on my tablet and phone. This system met all my requirements allowing me better control over my data and activity. Only downside is I would have liked a better display and video card, BUT, not worth several hundred $ for a upgrade. I have had no issues with this computer or Windows 10 during my 4 months of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop with faster start up time and a CD option. This HP met both requirements. The solid state drive has great start up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, excellent protection,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much faster than my previous laptop. I appreciate the year of viral etc. protection available with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be careful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for six months and absolutely loved it. Then it started getting a little sluggish. I used it for school so multiple tabs open most of the time, watching videos etc.. One day I got a notice from the computer - not online - that it needed an update [I'm not a computer person at all so this was my bad] so I figured okay, it won't be sluggish anymore and I clicked okay on the update. It was a BIOS update and it crashed my mother board. Totally dead. I had to go out and buy a new computer that night so I could finish my assignment and turn it in on time. So please don't be as stupid as I was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for small business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for small business applications. It is extremely fast with plenty of memory. I would have rated 5 stars however it is a little large and heavy for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our daughter for college. Works well for her studies. Nothing fancy but she didn’t need anything fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to set up; easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Set up was easy to follow. No issues with use. Every day use. Battery life good. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use works great I have no problems The picture quality is great storage is plenty large and windows works well

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop and used it a lot this spring semester. It’s easy to use and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Very fast and does everything we need it to from watching videos to streaming video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for what I need. I like the solid state drive for durability and the Best Buy staff was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great day to day CPU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for travel, just for my day to day use, and it works great! Awesome storage and very easy to use!

    I would recommend this to a friend