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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,754 reviews
  • Rated 4 out of 5 stars

    Decent laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. No issues with this laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a gem of a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this laptop. slim, light and solid product. really am enjoying the solid state hard drive, no overheating, and fan blowing. great price and best buy their honored the price match when they lowered the website price. would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He needed a computer for third grade as they do homework on line. It's a great machine for his needs as he does not store alot of things on the hard drive. Since it only has a 128g hard drive, I purchased a 2T external drive for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its and wireless works great easy to use and move around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best hp laptops

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 4GB or RAM and 1TB of storage you can't complain for the price. The screen is brilliant and the sound speakers are fantastic. The battery life isn't bad. I haven’t stopped playing with my laptop. I thought I didn’t need a laptop and then I bought this one and it has everything I need and more. It’s so nice .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much the versatility of doing touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is pretty good for the price! Great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college for our son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college freshman, our son needed a reliable, quality laptop. We ended up finding a great deal on this HP model at Best Buy. The sales associate was extremely helpful. We qualified for a Best Buy Visa and financed it at 12 months, interest free!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is so user friendly really enjoy the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Divace its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work very fast the machine is very good i recomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen..big screen.metallic body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very clear and not blurry..It easy to use. I recommend this laptop to anyone. I am enjoying mine.You can also buy a usb and install it in the laptop for more space

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operations, geek squad did an amazing job.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Great laptop for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window ten is tricky, loaded software can be a pain

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice touch screen computer esp for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy startup and updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price. A very good laptop for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much more prefer this HP than the Dell I had previous purchased. So far so good. I would refer this HP to all my friends. The only thing I do have a problem is, is with the Microsoft word and excel. I did not have to purchase with my Dell

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Simple to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the keyboard and touch screen together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up personal settings, internet and other features for daily use. Perfect for daily use of Microsoft Office, the internet and other software without slowing down the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started using the laptop given as a Christmas gift. It was easy to start and setup some basic functions - browser and word processor that are open source, not Microsoft, without any problems. Very fast with SSD and touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for grad students on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fairly reliable machine. Unlike a chromebook, this has an ssd harddrive. Super quick boot process. Only complaint was a small software glitch after only 3 months. Frustrating, but easily fixable with onboard diagnostics.

    I would recommend this to a friend