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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,754 reviews
  • Rated 5 out of 5 stars

    Just right for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought a cheaper laptop at Best Buy and found it wouldn’t do the job. I returned it to Best Buy and got this one. It was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is nice and runs at a good pace. Not a fast machine and not much memory but I work off an external hard drive. It suits my needs and would work well for any student or light work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my old Sony Viao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so many years my Sony Viao finally broke but I wasn't gonna spend but so much on a replacement, this laptop was perfect has just enough storage and the speed is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I needed, and the Geek Squad service contract has already been used to fix a problem on another device. I'm happy with both the computer and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent student or at-home professional computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer really lives up to the HP name and reputation. Light, yet fully loaded with features and capacity and simplicity of use. Very good for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned more than a dozen laptops over the years, but this one with the Solid State Drive ( SSD ) is the best, it has no noise because no cooling fan, is a very good value too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product, some issues with set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues trying to set up the new computer and had to use a local technology company to complete the process. Once everything was up and running, I am satisfied with the computer's performance. Still learning some aspects of Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop PC with Windows10 OS. Light weight, good tactile keyboard with numeric keypad. Excellent screen brightness and resolution. Handles video streaming very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but not as quick as tablets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop but the touchscreen sensitivity isn’t as easy as a tablet. I’ve used other touchscreen laptops that are quicker but overall this laptop is inexpensive but still does what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement computer for my business. The old Lenovo I had finally but the dust while I was om the road working. Processor is fast and efficient. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like my new HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen, easy to operate for those who are computer challenge. Little slow when I first turn it on. Last computer had lots of problems from day 1, but not my new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this laptop because it offered the most bang for the buck. It's not going to challenge the best gamers, but it is great for basic multi-tasking and light graphic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for traveling so I could still access e signature and document software. It weighs a bit more than some other laptops but for the money i rate it a ‘best buy’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of the box ready for light home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power for light home or personal use, internet surfing, streaming, and office apps. Ready to go right out of the box, even had a promo for discounted MS Office!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home and Travel use for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a family home and travel laptop. This met the need in both price and capability. 90% used for web browsing and MS Office Word, PPT. Nice that it has a Blue-Ray drive so we can watch movies while on vacation. Good enough for our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purposes, as a retiree, it allows me to keep up with my friends and family on facebook. The screen is crystal clear; the keyboard is easily accessible. Perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't purchased a computer in 15 years. It was long overdue and I went with the HP laptop because I worked for them 20 years ago and believe in their product reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop to get the job done!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer after several failed attempts on other computers. This was purchased for school and now I'm using it to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Touch screen is very responsive and boot up is also quick. Storage isn't that much but I knew that grabbing this laptop and also battery life kinda sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to do school work. So far so good. Plenty powerful enough for moderate computing. Not to big abs easy for her to transport in a backpack.

    I would recommend this to a friend