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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,754 reviews
  • Rated 4 out of 5 stars

    Excellent computer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for multi purpose needs. Surfing the net, transferring music to and from different devices. Not so great battery life, That’s my only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. I barely use the touchscreen feature but it is great to have. I mostly use it for school work and it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son for college and it is awesome. Great speed and the Best BUy employee helped me make the best decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved HP laptop. Only thing it lacked was the HDD space but it seems the case with most laptop nowadays in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    could use some more memory.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son so he could do his online schooling. I just wish it came with a little more memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. If it were backlit I would have given it 5 stars. I am not a gamer and I do not do any heavy computing so it works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced an existing HP that I had and I am happy with my purchase. Boots up quickly and have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for our college student; Great features just what he needs for school and will be able to add programs to it as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife that is going to school and she has really enjoyed it. It is plenty fast for her papers and presentations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up fast and screen is acceptable. Miss having back-lit keys. First time with SDD so need to get used to storing stuff on cloud or external drive. Price was right as got for $100 off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and so far it's functioning to my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Display was nice Good amount of RAM Processor was decent Keyboard felt nice Cons: Optical drive too heavy Touchscreen not ideal Touchpad is old fashioned and meh at best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop! Very good value for the money; we are very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for an 8gb computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, but don't see much advantage to the touch screen if you don't need a lot of files open. Wish it came with some kind of 'User guide's instead of having to pay for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads Windows faster than my office computer. No problem running sever programs at one time. Light enough to carry on the plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY love this laptop. Has never given me any problem. Perfect for college. I have 4 online classes and this is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer! love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than my old computer. This is the difference between having ssd and Hdd hard drive. almost 10 times faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for my daughter and her school work. We have had no issues. In fact, I wished I bought one for me too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This what my son wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his laptop so all he want to do is play video games and play with his laptop he still learning it excellent choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life could be longer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life runs around six hours. Touch is super-sensitive, which could be good or bad depending on your needs. Colors are A+.

    I would recommend this to a friend