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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,754 reviews
  • Rated 5 out of 5 stars

    Great laptop for newbies

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for beginners, nice processor. Several USB ports for connecting other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with staff that helped in my purchase. Just enough data storage in what I needed in a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great family laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what we need it to do for family functions. We had to purchase an external hard drive for the additional gaming capacity my son's games required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Her use for this laptop was creating powerpoint presentations while multitasking in different programs...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves this laptop. It was the perfect fit and inexpensive for a 15 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter she really loves it does her work on it and enjoys watching movies as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always go hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always had hp desk top for many years so when i decided to go laptop i knew that i was sticking with hp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the keyboard. Wish the screen was bigger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working out fine. I wish I had purchased one with a larger screen but I couldn't find everything I wanted and DIDN'T want so this one will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had trouble out of this laptop able to do all my work with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. No complaints. Does everything I need. Does not support 5g internet so I got a dongle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work, streaming Netflix, Hulu etc and gaming (Sims, Minecraft, Fortnight etc.).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: In budget.User friendly I enjoy using this laptop to work and shop online and my kids use it on schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screens works perfectly. I use it for school and my wife uses it for work. Video quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From 14" to 15 1/2" =nice change!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total buying experience worked fine for me. Product was explained in layman's terms for this old timer. Courteous and knowledgeable staff. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, was accidentally dropped on the floor from 3 feet with no damage. Speedy and boots up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new HP laptop it is similar to my last one but the keys are raised more to easier typing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter who was going to college. Perfect for everything she needed. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient laptop for the money. It is basically for personal use and it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad little computer. Although the fan always runs which is not very cool. But I only use it for personal use no games or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loved it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she absolutely loves it. So I couldn’t be happier.

    I would recommend this to a friend