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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop for its user-friendly features and affordable price. They appreciate the convenience of the touch screen, the solid-state drive for quick startups, and the lightweight design for portability. While some users mentioned a learning curve with Windows 10, overall, customers are pleased with the laptop's performance, storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,754 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    No issues at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an 8 year old laptop, so this laptop was a revelation. It’s fast, intuitive and I’ve had no issues. Plus the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good, but some wifi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable build quality and speed. I did have some strange wifi issues though. It would not stay connected to a particular access point in my office. Signal strength didn't matter. It wouldn't stay connected 5 feet away, when I have plenty of other devices connecting at 10 times that distance. It would connect for about 30 seconds, then all internet traffic would halt for about 30 seconds, then the connection would bump off and not reconnect without a reboot. Then, the same process would repeat. I was able to get it setup to connect to a different access point without issues, so kind of strange, but also hard to blame the access point when so many other devices would work with it just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Wonderful Laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lite and great size. Thus laptop uses Google Chrome as it's operating system. Not to mention it touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Set up was fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a student that lives out of the country, with a poor internet connection and not very computer literate. It was fast, easy and she loves it. She had a Chromebook before and it was JUNK!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer for less than $500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast even after updates and download a ton of stuff for school. Has a great battery. It’s just so great. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Nice 15-inch screen. The battery lasts me all day. Wanted to try a laptop for a long time. This one is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop Set up was easy and so is using the touch screen. It’s much lighter than my old laptop. Thank you Honey!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Learning curve

    Rated 5 out of 5 stars

    Some learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new laptop but there is a learning curve. Much faster than my old one and lots of things already built into it for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop broke and I was hoping to find one I liked just as much. This one is even better. It’s lighter and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. Love the touch screen and we can switch between touch screen and the keyboard flawlessly. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my son for school and we both use it. Love the option of touch screen or using a mouse. Easy to use and program

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fit the bill...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was badly in need of a laptop upgrade. Her old Satellite had no space left on the hard drive, and was too slow. This fit the bill nicely for my wife's browsing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen on this laptop very accurate. Bought for great price and used reward certificate so I’m very happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the HP15 that I had for several years. This unit is much faster and provides ample storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Lightweight love the touch screen. Multiple programs can be up at same time. Great price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast bootime, awesome display and touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop with SSD drive is fast. The touchscreen display is very nice. It's not heavy for a 15.6 laptop. Awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Execellent value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch and all the typical features of a laptop all bundled into a bargain of a price. Finally more value for your money!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift replacing my fathers old laptop. We love the touch screen. It is easy to use and my mom enjoys it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy set up, great for college students, lightweight and portable. Does everything needed and fast

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've loved it. Great computer for the price. it's pretty fast which is what we were concerned about. Great buy

    I would recommend this to a friend
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