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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,278 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my wife and after setting it up for I wish I would have gotten a second one for myself. The touch screen is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for work functions and being able to use it on the go! Also good for storage and keeping pics all in one place. Touch screen is very nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for my teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for my teen to complete his school work. He loves the touch screen and other options and the price was great for me

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for a high school student and general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this laptop. It's fast and easy to use. Has worked very well for a high school student and general use by the family.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 3 out of 5 stars

    new laptop, have not used much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it just before leaving on vacation, so have not used it much yet. Speed is nice though, lightweight and nice touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop to work from home, mostly websites and this and that. Needed it to work fast and not delay. So far so good, it is extremely fast

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was purchased for home use. It's very fast with the Intel Core i5 processor, 12 GB RAM and Solid State drive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison while at the store the employee showed me them all on google searches. This one was the fastest and best pixel quality and color

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase that I did The help of an assistant at Best Buy I like the touchscreen very useful

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, working well, light & compact. Needed a quick option before school started. Highschool son using it without any issues, as am I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer hasn’t let me down yet. Even after using it for homework and watching Netflix I still have battery left by the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop perfect for the needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was just what she needed for school more than affordable light weight and easy to fit in back pack to take around to classes on campus

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do it is very fast touch screen I am having trouble getting used to it is very sensitive and a few finger swipes will make it go crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this laptop for college work and gaming. His brother liked it so much we bought him one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    fast and perfect for my needs online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for with working online. fast and the touch screen option is a plus! has cd/dvd and various ports for camera, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully satisfied with my new HP - 15.6" Touch-Screen Laptop - i5 - 12GB Memory - 128GB Solid State Drive. Excellent machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift I gave to my grandson for school. The price was excellent for a solid state drive and 12GB memory. The grandson loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this computer was looking for solid state and more memory which this computer had. Wish it had lighted keyboard but can live without for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use. I am so happy with having the 10-key side board. This computer works great. Battery life is not too bad, either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and didn’t want to break the bank to get one. This computer had all the features I needed and was very affordable.

    I would recommend this to a friend