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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,278 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The touchscreen is the way to go especially for my 4 y.o. granddaughter. She has no problems navigating this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Very fast computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast, I like the fact that it has Solid State Drive. Very light and good looking. More than enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Love my new computer so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, starts up fast, works efficiently, meeting all my tasks needs, light weight and easy to carry around. Plenty of RAM!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college student gives this laptop top rating! It doesn't have to be the most expensive laptop to be great. This is a fast laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the necessary features at reasonable price. Bought for granddaughter going to college this Fall. Plenty of memory for her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It holds a lot of memory and files. Downloads fast and smoothly , also it's touch screen and also hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my HP Laptop like a month ago, great machine, very fast for everything including editing videos, very easy to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light and easy to carry. It’s fast and easy to set up. It also has a disk drive which I have used. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new computer and love it . It does so much more then any other one we've had . Love how you can use the touch screen .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work. Easy to use. Touch screen is helpful. Only downfall I know of is keyboard doesn't light up. So as long as you got light its good.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really a tech type person but this laptop is great. It’s light weight and user friendly. Really happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop, specifically for school use.The price for this laptop was perfect. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for photo editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for photo editing using Adobe lightroom. It is awesome I can touch my photo to edit, very easy and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer especially for my teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves this computer. He loves the touch screen. We also set it up to be connected to his own printer. Priceless

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs great. I love the touch screen. Not happy that Microsoft Products require additional purchases as well as Adobe required purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Just what my son needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle school age son needed a new laptop for schoolwork and some games. It has plenty of memory and speed for his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H P laptop is quick and efficient. I like the touch screen capability. I use it for school and personal and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for 11 year old daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter after her Intel Pentium laptop died. It's a huge upgrade from that. She can play games without lag so she a happy kid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my kids. They do a pretty good job navigating it. The battery life works good too. Down side I can't get the DVD player to work and after windows updating my speakers are no longer working. I purchased the year protection plan and after calling best buy they said they couldn't help unless I purchased the geek squad plan. If I could get these problems fixed I would of rated it a 5 but no speakers and no DVD player kinda a big deal!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good step up from i3 processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great. The screen isn't as high definition as expected. All other features are very good. The internet connection is faster as expected.

    I would recommend this to a friend