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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,278 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    LOVE THIS LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS PERFECT FOR MY NEEDS. IT IS VERY FAST & I AM HAPPY WITH MY CHOICE OF THIS PRODUCT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven to be reliable for use by several individuals in the household. The screen is sharp and the keyboard touch is good. We would recommend this to any student or other household member. It should meet all basic computer needs. Note that this laptop is not used for gaming or watching videos, so no comment can be made regarding its performance for these purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 3 out of 5 stars

    Really decent laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: came with dvd/rw drive, has more then 1 3.0 USB port. Having solid state drive backup helps with defragmentation. The upgrade of 4 extra gigs to 12 makes a huge difference. Cons: kind of bulky compared to the envy. Windows ink pen is not equipped. Not a 2 in 1. Not much a difference between gen 7 to gen 8 Intel chip. Not a fan of black keyboard area. Screen is not in ultra 4k graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    great to do everything we need and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to do everything we need and more! Plus it is super light and thin and does not get hot!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    We replaced a Dell laptop with this HP. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP meets and exceeds what we expected. Very pleased with operation ans very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything we need and the price was great my husband uses it and he likes it very much'

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast, multitasking is a Breeze. The only thing is I wish it had a hdd.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was super easy to do, even for someone who is like me, and I’m not too tech savvy. Works great !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great laptop top for office work and church work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is fabulous-keys on keyboard are larger than some computers and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing multi tasking computer for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the buy. It’s has an awesome touch screen that delivers high quality graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new lap top. I didn't give it a full 5 stars because it seems to be a little slow when I am on the internet. I'm not sure if this is due to my home internet service or because of the laptop. But my connection is supposed to be quite good and don't have issues on my desk top. Still need to explore the laptop more, but like the little bit I've used so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great first computer, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have a computer that works fast and the sound is great. Easy for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up. Love the touch screen. Starts up quickly with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is going back to school! Bougyt computer for her! Great computer with touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is so nice to have! I didn’t realize how much I would use that function.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great computer, much faster than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, fast, I love it, much easier to use than expected, able to start up easily

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, but the SSD is too small to do much with it. I upgraded all 3 of these to 1TB SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop touch screen, nice big screen to watch movies and explore the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box on sale and has wverything a new college student need for school.

    I would recommend this to a friend