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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,278 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast my only complaint is that it does not have a back light and I cant tell when the caps are on.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its lightweight, was super easy to set up and works great with a 2nd monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was exactly what was needed to do the job at ome. It was also at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, light, simple and modern design. Great screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been the best one I've had so far. It works well and its fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to go back to college. It is very easy to use and I love the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It’s easy to use and I especially love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Functioning laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the touch screen, good product that last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice Touchscreen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Touch screen is nice and the SSD is a must. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its OK but not what I expected & wouldn't buyagain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a regular tower computer. This laptop is hard to use, I have to use a mouse and was told this new computer was OK for my HP laser jet 3330 old printer. The sales people insisted it was good to go. Now I am stuck as I cant get it to work. I would not have gotten this. Email is lousy on windows 10. Geek squad had to set up a bypass so I could read email with no commercials. Not happy with this windows 10 laptop.,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend, she loves it and has super fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome . Easy to use and awesome touch screen feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice PC for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has performed flawlessly up to this point. I would recommend this laptop to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price.. kids liked it because of the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very nice second laptop for family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice second laptop for family. 8th Gen i5 works nicely and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    very good colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very fast computer and with very good colors it is quite dynamic.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy setup and everything is fast. Happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. It is super fast and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for pictures. slim and light weight. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item at an excellent price. Keep up the excellent job Best Buy!

    I would recommend this to a friend