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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,278 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for home office or Small business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reasonably priced laptop has quite a lot for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop performs perfectly for what i needed. great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent word processor but BIOS corrupted in 18 mo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this was a good basic computer. Was able to handle multiple applications (Word, browser, photoshop etc). Didn't do any gaming on it. However, some people complained about the curser jumping around and even after researching how to stop it, it still did it and would create havoc, especially if you had a pop-up screen open. Could never get it to stop jumping around and sometimes would close out screens. Now, after 18 months and me taking very good care of it, it froze up during a BIOS update and never recovered. I get power, but the screen won't turn on. Have tried to do multiple options for BIOS recovery with no luck. An external monitor won't even work. Also, the keyboard felt very cheap and didn't have backlight, which I thought wouldn't matter but I think I need it. And after a while it did start heating up more than I would like. I guess now this may get scrapped for parts if I can figure out if anything is worth saving (will keep the DVD drive and make an external drive).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great storage capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen works great. The picture quality is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant computer, bought it for School, it is very fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer also touch very light you can travel with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and runs my online games well. Also use for school.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great for Music

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and light weight. Works well for music production

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very light. Great camera as well. Very fast

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quick works perfectly. Can keep the future a laptop with me

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great pc!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and easy to use. Would recommend it for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the computer and so far the laptop seems to be going pretty fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the PC for about a month now. So far so good. It was relatively inexpensive and has been working without any problems. It boots up almost instantly. The solid state hard drive is smaller than the traditional hard drive but has plenty of space for me. Has Blue Tooth and a disk drive as well. I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, great deal for the price. Easy & fast set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good price and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale for good price, loaded with features, will know more after more use

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    It a hp what can I.say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is a great laptop great memory fast windows 10 big screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and the touch screen. Quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop for my wife. She loves it. It is really fast and loads on seconds

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the laptop is fast, easy to use and is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty sweet deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP computer and I am quite pleased with it. It has pretty much been delivering what it promises and I like the HP assistant. I just wish HP provide more trial software for longer periods of time, when I am shelling out this much money they could at least offer a 6 month trial of Microsoft Office.

    I would recommend this to a friend