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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,278 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a great feature. The camera is the poor quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good very affordable.I would recommend it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had any issues with the laptop. nice speed . easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds battery charge well. It boots much quicker than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    excellent laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop for the money, very fast with plenty of memory

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great. Love the touch screen. Perfect for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fits the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the SSD Harddrive this is a fast laptop. Meets the purpose

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had windows 7, so it's taking me some time to get used to 10

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. I’ve had no issues with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop couldn't be better. I extremely abuse with computers and it refuses to die. Not to forget that is also extremely efficient for downloading and procession. Any person would have a very hard time finding a comparable computer. Superior to all of my other HP's as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my daughter. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, working ok, touchscreen nice, little bit big

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great screen. For professional or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the touch screen. Wish it had a built in speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from older laptop. Easy setup. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great, simple & intuitive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I ask for a good price. Touch screen important

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. A little heavy but it works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Speedy computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quick, starts up quick, set up with ease! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Response Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my kids in college. Since practically everything they need for their courses are handled thru web access, I needed something that had decent processor speed, but not over-the-top expensive for my budget. This laptop works great, Plus, I'm an HP fan, and have been for years. This one doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the $499 price, needs backlit keyboard!

    I would recommend this to a friend