Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $463.99
Clearance
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,278 reviews
  • Rated 5 out of 5 stars

    Nice little laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven’t had the laptop very long yet but so far it works great. Everything is fast and smooth. I wish the solid state hard drive was a little bigger but Other than that, it has worked great for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot time and speed is good. Touch feature works well.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Met my Needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer met my needs. Nice and light in weight,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop with touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty turning it on one day and when I tried the number to Hp for help because brochure said we had 90 days free assistance by phone if we Liked it directed me to use the website but couldn’t get on laptop so was frustrated Then figured I would hold power buttons together like my phone to reboot and it worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and performs great for out purposes. Fast boot.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Wish the video card was....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster but other than that it work fine for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a college kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for our college son. It’s reliable and he’s had no issues with it since we purchased it a while back. The screen is a good size and easy to read when he has to write those long papers. We have another kid who will be entering college soon and will definitely consider getting him the same laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is everything that I hoped it would be for my personal use. I really like the wide screen display and the HD graphics. The only thing about this is the charging cord gets real HOT and this is a concern as I don’t want a fire in my home. Great computer for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer work good, I like the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay computer basic use it’s fine. Fast speed!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good for online classes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop, it's the first one I have bought and I have been very please with how it has worked from the initial set up to every day use. This is definitely a laptop I would recommend, especially for someone who is doing online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mid-ranged priced laptop, it works great. Plenty of RAM to run the programs I need and a great display with a touchscreen. Fast start up times and I haven’t had an issues with slow-downs or crashing. All in all a good laptop for your average working professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this laptop. I got everything I wanted except a backlit keyboard, and I did get several things that weren't on the Samsung that I returned. I got these things that the Samsung did not have: ethernet port, CD/DVD writer, numeric keypad, and an SD card slot! And I saved $140. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Going Back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a laptop with a SSD. Now that I do, I'll never go back to SATA. So much faster, quieter, and smoother. Start-up is so satisfyingly quick. And the fact that this laptop came with 12 GIGS OF RAM for this price is unbelievable! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads fast, reliable and light weight.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be our main home computer. This fits our needs really well. We do mostly word processing, surfing the internet and playing simple games like solitaire or Candy Crush. This is a great machine for such purposes. We would make the same choice again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife & boy needed a new laptop so she can use it for her arts & crafts, and him for his schooling, and so they can stay off of mine ha ha. They both seem to enjoy it, and the boy is going to start making youtube videos, I hope he makes lots of $, and shares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for an overall nice laptop for business or school work and have a budget, this is a great match for the price. Super fast start up and loading speeds. If you need more space then what a Solid State Drive offers then you can always buy external storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of laptops, but we needed one for the daughter's school work. We are a apple family... we use iphones, ipads, etc... going back to a regular computer took some getting used to. Probably would of had better luck had we bought a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer - very fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer starts up and shuts down very quickly. I have not owned a HP computer before and I was very pleasantly surprised. I have no complaints about anything and would defnitely recommend it. I particularly like having the CD player and number pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast responses compared to the old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly happy with the lap top, but not so happy with the data transfer. They were apparently not able to transfer some of the apps such as Microsoft Office and others. Now I have to try to find my old CD discs in order to re load them. I hate that.

    I would recommend this to a friend