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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,278 reviews
  • Rated 5 out of 5 stars

    Great product, Reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new HP, getting used to it. So far it Has been easy to use and questions I have had have been easy to get answered or figure out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased over Black Friday. Good price. The only down side is that the fan was defective. HP did replace the fan at no fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pretty happy with this laptop. Mostly using it for photo editing with Lightroom and the performance has been good. The hard drive is small so I export to an external.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great and is perfect for school. Everything about it works smoothly, I'm happy I picked this one over the other one I was looking at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my daughter since she is starting college. She loves it because of the depth and size of it. Easy to carry, softwares are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the initial downloads of antivirus protection, getting use to Cortana, getting the feel of a new laptop, we are finally getting the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for the laptop that died on me. This was a great replacement and cost less than my previous one. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 128GB Solid State Drive is a super nice cp that has a cd rom nice !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop easy to use the processor is fast great memory long battery life would definitely purchase again and recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i bought a good pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is always a winner. I had purchased two cheaper computers before getting this one, taking both of them back because there was not enough ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is beyond belief. I have owned it for about 6 months now and it is great. I use it for school work and it meets all requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop For Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my assistant that works with multiple documents and applications at a time. So far so good! The speed of processing has been more than sufficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I was doing all of my online stuff from my phone and it’s much easier thanks to this laptop, also got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features suitable for students and business alike (with the assistance of microsoft office of course). I would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Hp its so easy to use and makes my job much easier as i work athome part time. Thanks best buy for helping me choose this HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm recently retired and needed a laptop for general purposes, i.e. email, banking. This laptop has all the functionality I need plus much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use computer for beginner, compact and easy to travel with. Nice design, fits nicely in carrying case and were pleased with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my everyday school use no lag what’s so ever! The battery life isn’t that great from what I read but mine so far works great for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a quick purchase since we were going out of town. The product is great and keeps up with what we were trying to use for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend who uses the computer at home for small lists etc, The computer is excellent for her needs. She is very happy with it

    I would recommend this to a friend