Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $463.99
Clearance
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,278 reviews
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need it to. I wish the keypad was backlit. Other than that I am satisfied. Fast boot up with the SSD. Display is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop died & we bought this as a replacement. It's a great quality laptop for a decent price. They keyboard is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop loads Internet to browser windows quickly, and handles many tasks at once. The keyboard is solid and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hp laptop is just great. Its battery life is great and its peformance is wonderful. I’m so happy with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of using this thing, I'm glad I bought it. Was looking for a laptop on a budget and this one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for on the road

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a long lasting battery that works great lets youdo what you want to do while on the road. I have whi fi in my truck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is Ok. Not really happy because of the price . I payed regular price but after few days the price was dropped. That’s make me sad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Relatively small hard drive should not be an issue as we don't store videos or large data files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No backlighted keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty standard machine, with good speed, enabled by the SSD. The keyboard is stiff and the keys are a little further apart than optimal for touch typing. The biggest drawback is that the keyboard is not backlighted, which means that it is pretty much useless for travel. Considering that they have gone to some length to keep weight to a minimum, that is an unforgivable failure by HP to appreciate how buyers actually use their machines.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to replace my old lap recently. I found just what I wanted at a reasonable price. Cool deal Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got no qualms about this laptop. Bought it to use Photoshop and Lightroom on and it hasn't let me down yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fiance Loves the Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fiance Loves this Laptop-We Had Come into Best Buy Before Black Friday-He Needed a New One--Our Windows 365 is Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to find a faster performance laptop and this one didn't quite get it done either. it's very serviceable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my laptop. It has a lot of features and so many things to do. For what I need it for ,it's perfect...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop but not for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, can play some games but not all, for example it may not be able to play GTA 5 but it can play GTA IV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College bound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son going to college. It has worked great for him in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value notebook

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person extremely knowledgeable. Showed multiple options. This is exactly what was needed. great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the value and easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer savy but was able to get all of my information from my old computer over to my new computer with very little confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 8 year old computer decided it was tired of behaving. Time to end the battle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new computer. I haven't heard any complaints about speed, connectivity, or that it is hard to use.

    I would recommend this to a friend