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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,278 reviews
  • Rated 5 out of 5 stars

    Fine laptop for a wide range of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer recently, and, so far so good. It is nice looking, compact, lightweight and functions great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps THE BEST Laptop I have ever owned. It is lightweight, easy for a "Computer Moron" to use and understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast lightweight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace an older laptop. this one is much faster and is very light . glad I went with best buy. service has been great from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops are the best on the market. Reliable, easy to use. I wouldn't purchase any other brand. HP reputation is #1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to ise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer is easy to use and is lightweight for carrying. It turns on quickly. The keypad is light to the touch so speed is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for college homework. So far I have had no problems with it. It has a good amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with SSD drive and Intel quad core. Not loaded with bloatware so initial setup and use was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, Very bummed that my screen broke but so thankful for The protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has very good computers for all needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP computer and I am impressed, I have always purchase Dell computers since 2003 I will stay with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for basic recreational use. It actually has a built-in DVD/CD player, which is hard to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this computer mainly for email, finances and some office products. use it also once in a while for the web surfing and ordering online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. The only thing I wish was better is the screen resolution. But it's equal to the cost. I use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop best I could ask for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything is should. The memory holds the space for games. And I still can type till my heart is content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP i5 laptop w/touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with a great screen and boot speed. Used for email, internet, Skype, & Facebook. Great keyboard, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase. The quality and performance is as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Screen hard to see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast and touch screen works fine. But the screen brightness is dull. Hard to see

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tool for my business work and enjoyment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is just what I need for convenience and dependability for my business keeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is ideal for surfing the net to make purchases or pay bills online. Also for researching information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2018 and it is still going strong. I bought two more for my staff this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, easy to use, durable. Highly recommend the Total Tech Support too.

    I would recommend this to a friend