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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,278 reviews
  • Rated 5 out of 5 stars

    Great laptop for first or replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is ready to use quickly due to the SSD. Easily can operate multiple programs at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for myself for online college classes and homework. Only complaint is the amount of updates needed frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC by its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays computers have become really expensive. HP has delivered a cheap and great pc, very reliable and it performs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still new to me but so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard. Easy to read and use. Screen is bright and clear. Still getting used to windows 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Good for all my personal uses. I would definitely recommend this one this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new computer for college. This fit our needs and our budget! We are very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for someone like me. BUT THE GEEK SQUAD AT STROUDS BEST BUY WERE BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetely when I think in laptop, I always go with HP, this is an excellent product for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use got a lot of items and other things on it that can be use as I learn about this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent replacement for a 6 year old HP hit by lightning. Best Buy for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new computer. very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wonderful. I can't begin to say enough good things about this computer. highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and Fast too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this computer to do a lot of video and picture editing and it is great on space and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just use it to browse the internet. No real processing done on it so I can't review it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lotop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school and still have it. I’ve gotten great use out of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for an entry level laptop. Runs quick with the 12GB of memory and SSD drive, would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for company , it is working great , however I wish i can save little dollars on the laptop. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for over a year. still works great. does everything i need for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Fast processor and 12GB RAM. I have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop. I bought it for work but am using it even more at home since it is so user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, employees are very helpful and helped me choose the best one for my needs.

    I would recommend this to a friend