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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,278 reviews
  • Rated 5 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and simple to use. For school assignments and projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful lines

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and powerful this laptop is amazing to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. lots of good features make it a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was awesomeHobbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top was just what I wanted for my son for Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great find for the price. Good performance laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was awesome and the laptop was what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. I can type, watch videos...ect..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer in all aspects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast and I have zero issues with performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop for home use and was not let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great new addition for my school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people at Best Buy to help me choose the right computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a school laptop or for those streaming games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. learning as I go through different subjects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for college student can't beat the price or quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual HP works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box unit, is working like new. as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bu looking and features are very good , worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for initial laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a starter laptop or basic laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for school work. Easy to use and great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer fast processor and easy use. The only problem is no storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my college freshman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start up speed with enough memory to handle everyday college assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this computer. Easy to use and navigate.

    I would recommend this to a friend