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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,278 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Acceptable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not favorite laptop, it seems flimsy. Loved my previous, a small Dell with a lighted keyboard; didn't realize how important. Like the added no. keypad, but it makes the laptop heavier & bulkier. Love having a touch screen. Only 256 gig memory, & got external HD for storage. Won't do that again; a real nuisance!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    excellent new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is all that I wanted, quicker, touch screen and new features.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides it’s size this laptop is amazing. Runs fast and easy to use. Love the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it is and it has a numeric key pad, touchscreen capability etc...

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Slow to get used to Windows 10, but so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast, some features are great others not so good (Windows 10 takes some getting used to).

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, easy to use. The set up and touchscreen are convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everyday laptop for back to college use! Fast and the battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a touch screen before. I love it. So simple to use. So lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for email and basic office apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the family. Screen is a good size and the keyboard feels good. I like the touch screen but I do not use it as much. I prefer the finger pad. My only complaint (and this may not be unique to this model) is I have to pay for Microsoft apps every year. I miss just having Office fully loaded on my laptop when I purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Computer to use for class and presentations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the solid state machine as it starts up quickly and seems to run well without much fuss. It has Windows ten and that has not been a problem so far. Everything seemed to work out of the box. We haul it around to be able to do some presentations for some classes. Overall, it works fine so far.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Basic as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it's about as bare bones basic as it gets, it does fine running recording studio software and a flight simulator though which means it does pretty decent for a bare bones basic notebook but storage can fill up as Windows 10 and the "factory out of the box" computer uses a crazy high amount of memory for so little....

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Value, great price, fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has tremendous value. Faster, quieter than my desktop I looked everywhere for a laptop with my requirements. DVD drive, lan port for strong internet and 12g ram all for under $600! The first i bought was defective so I was nervous but when I tried to find a better deal I couldnt and bought this HP again. No problems except weak wifi (lan connection is perfect)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    iwould recommend this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no clue what to buy and we are not technically inclined. to my delight the voice recognition helped greatly with the set up, it came with 6 months webroot protection, which was a challenge but we over came that easy enough. with the touch screen, a mouse or by hand it is easy for any preference to use, really love this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this one at a good price, i5, has an SSD and touch screen. Fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I really like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I was able to purchase an open box HP 15.6 touchscreen. It's nice! I like how fast it responds with touch. I downsized to 15.6 from 17.3. I typically use a monitor with my laptop. I will be picking out a monitor in the near. I recommend the laptop. I am impressed with HP with all the diagnostic apps to make you be aware of all the computer can and will do. It's a step or 2 above the base processors!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast, recommended for homeworks, gamming or working

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    amazing laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop that is touch screen and very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast machine. Love the touch screen feature. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed. Lightweight. Has all the features that I want and need.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great on this laptop. The touch screen is awesome

    I would recommend this to a friend