Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $463.99
Clearance
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 15.6" touchscreen, fast performance, and affordable price of this laptop. They appreciate its lightweight design and solid-state drive, which enhances overall performance. However, some users have concerns about the limited storage space, occasional Windows 10 issues, and inconsistent Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,278 reviews
  • Rated 4 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school. It works great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...wow. All I can say is wow. Memorable. Seriously. Wow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, not heavy, I recommend it to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love HP laptops.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems. Fast response and easy to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everythings great but I miss having backlight keys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, screen nice and large. Lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the screen and the resolution is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product good, service lacking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the actual product. Geeks lacked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is good for a high school student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for college work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to take to class and work too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for school work and it is serving it's purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased computer for my wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She seems to like it. It is primary for personal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cursor keeps jumping around. Fix is not permanent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real easy to get used to operating still trying yes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hp computers. So far all is working correctly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice laptop but only 1 star because no wireless 5G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that the laptop can only connect to 2.4 G. This is a brand new model. HP should be ashamed of themselves for not putting in a wireless card that can handle both 2.4 and 5 G. I never asked the salesman, I assumed it would handle 5G. When I questioned the Geek squad they were shocked and said "I don't think we sold a laptop in the last 3 years that wasn't 5G". If not for this really bad decision by HP, I would probably have given it a 4 or 5 star review,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is an OK computer. Nothing to brag about.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my 7 year old Toshiba laptop that recently died. Not much memory, I kept getting notices the first couple of days that I was short of memory, so I moved a lot of photos to trash or an external hard drive. I would not buy this computer again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer thus far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading software has been a bear. I keep getting errors and have to utilize technical support for just about everything. Very aggravating considering the simplicity of the task. Aside from that it's been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeper

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a rush purchase after my acer crashed. It has kinks in it and not enough storage, but nothing an external hard drive can't fix. Overall good laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite "up to snuff".

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Linux 18.04. WiFi and BlueTooth would not work. Both were not visible to the Linux operating system. After many months, I'm still having to use external WiFi and BlueTooth devices.

    No, I would not recommend this to a friend