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Customer Ratings & Reviews

Your price for this item is $450.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 892 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touchscreen feature on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen feature on my new laptop. Geek squad is the best

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, so lightweight and easy to use. Setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my first HP laptop and it's touchscreen use..It took 20 min to set up with the help of Cordana ( kinda like an Alexa ) I Love the Keyboard..And the screen is bright beautiful colors for my photography.. I sometimes use a stylus pen to touch the screen..but screen cleans great with a microfiber wipe.. Laptop is lightweight & also works with Bluetooth..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, the touch screen option is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for in a computer and at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for son’s games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had no problems with any of the games he’s played on this laptop even though it’s not technically a gaming computer. I’m sure a pro gamer wouldn’t be satisfied with it, but my son hasn’t complained about anything, and he would certainly let me know if he were having problems!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use. I love the touchscreen and it is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. The quality of the picture is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated to new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get an updated latptop because my previous one was getting really slow and starting to have issues. I looked at several and finally, after talking to associate, chose this one. I'm quite happy with it and for the price couldn't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast. Easy set up. Seems to be an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, fast and I have never had any problems with anything

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light, fast, great product, bright colors, excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally satisfied with my new HP computer, but there are some glitches which I'm trying to contend with. One of the things I'm adjusting to is the larger keypad that has the numerals on the far right This addition is resulting in my often correctly positioning my fingers on the wrong keys. I guess I'll adjust..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system is great for the price, runs office and web perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast, efficient, just what I needed in a laptop....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop, performs well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this laptop very long, but so far it has performed well, was easy to set up, and was as advertised with no surprises. I was pleased that it came with a minimum of "bloatware" or preloaded junk programs that I'm not interested in. It's nice to still be able to find a laptop with a DVD/CD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap and Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop with afforable price and it is working nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the price. It is basically good enough to do everything except for high end gaming. It will play some games decently. We don't want it for games though. I would recommend this laptop for almost everyone but the high end gamer, who needs the best and fastest video card and processor.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer. I like that is lightweight and strong.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Build quality

    Rated 1 out of 5 stars

    expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life not as stated. too many things preloaded that I do not want or need. [let me download my own]. slow start up, freezes, feels flimsy, already had a suspected hard drive issue and was replaced with a new one. new one is not that much better. didn't pay a lot for this, so get what I paid for, but I expected better. Loved my last HP laptop, had it for ten years [yes really] this one I don't like and not sure how long it will last.

    No, I would not recommend this to a friend