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Customer Ratings & Reviews

Your price for this item is $450.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 892 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen feature! Great investment ever!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HPs- very reliable. Fantastic value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a lot of memory for the price point. The reason I can't give it 5 stars is that I specifically asked the salesperson for a laptop with a backlit keyboard. He assured me that this has it. well, it doesn't... but I did not look it up and verify it before I purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Gr8 computer for all needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New touch screen computer. Love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for what we need. Touch screen is plus.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy computer to use and navigate. Speed is great.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little heavy but overall very good. No complains..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for school and internet great storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only criticism I have is how cheap the plastic shell feels. Aside from that, it's been setup and running fine. We bought the x360 model about a month ago and you can really see the visual quality difference when side-by-side. However, this one keeps up with the higher priced models of same CPU & memory specification.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compact and friendly to use. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price. Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wifey. she thought she wanted a small notebook but knowing she likes to watch programs, I got her this one instead. So far no problem. More than enough as she only use for e-mail and watching programs . It sits on the table so weight and battery life is not a concern and therefore unable to comment on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm okay with it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer with one exception: the screen magnification triggers no matter how I use the track pad. I could use one finger to scroll, or 10 and it'll almost always blow the darn screen up and I have to resize using the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big savings and great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that was light and small, but had enough kick to be up to date for as long as possible. I am starting back to school and I needed something portable. This computer fit the bill. So very light, but with a good size screen. Lots of memory, lots of power. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Quality is questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good for this computer. However I'm not so sure the quality is good. In less than a year I had to install another hard drive as it was running at full capacity...working too hard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Laptop for about a month. So far it has performed well. It would have been nice to have a USB C port. I have not run into any problems with the laptop. Did experience some lag in streaming don't know if it was the laptop or network related.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    table like laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i needed to upgrade from a little notebook i had, decided to buy something more powerful and faster. When i saw the price and the fact that it is an I5 i knew i was making the right choice. it's really fast makes my work easy and so much memory 1 TB. Good for projects, work and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new laptop, I explained what I planned to do and was immediately taken to the right section. All my questions were answered. I am impressed with it. I had windows 8 before and am amazed with windows 10 and all the features of the laptop itself. I feel I made a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HP computer for 8 years. The graphic card went out.(got my moneys worth). Decided on another HP. After using windows 7 for all those years,I was concerned about the changes. But with the excellent help from the geek squad I am doing well with it. Doesn't get as hot as first HP did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a new laptop as my older one just bit the dust. After doing some research, this HP Laptop was the best choice for my needs. Still getting used to Windows 10, but overall, a great laptop to use on a daily basis.

    I would recommend this to a friend