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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 892 reviews
  • Rated 5 out of 5 stars

    Very good and fast personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First personal computer that I’ve bought in many years and couldn’t be more satisfied. The salesman was so helpful without trying to up sale me. This is exactly the type of product and service I expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need..I'm not a gamer or a video watcher so I not sure how it would fair for that....but as for me, this pc does what I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP and keeping my fingers crossed....so far so good! I am not hard on a computer - I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could have access to a PC until I can save up for something better. It's a little slow but for the price it does what I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for general computing tasks. The 1 TB hard drive gives plenty of storage. As with any spinning hard drive, access time is slower than SSHD. Screen brightness is adequate, colors good after adjusting color balance. Keyboard typing is good, with good travel and feel - one big miss - keyboard is not backlit. Sound is about typical for laptop. All in all, works well for usual tasks - surfing internet, emails, office, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for our son going to college. It has everything he will need in school, enough memory, software, etc. And, it was a great price. Highly recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent economical PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Tosh finally gave up, went to Best Buy and found the subject Laptop. Seems to work fine so far, have not loaded 6 gig of misc on it yet but runs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I thought I purchased a mouse with the laptop. I’ll have to check my order. I had Word with my older laptop, should have had it transferred to the new one. New laptop is good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good laptop for home use and entertainment. Being i5 family, it should also allow you to get heavy apps like programming softwares and servers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, easy to use, light weight, and lets me get the job done. I use it for writing, Excel, editing photos, email, and streaming shows. No complaints and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for what I need. I take it to the gym to watch while on the elliptical. Has a good picture and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks great. Typing on it feels nice. The laptop runs quietly and not very hot. Overall, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been fine. The personnel at the store was very careful to make sure everything had transferred and that I could access everything I needed on my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my brother to use while he in an assisted living facility. Has been easy for him to use and become efficient. Using to pay bills and internet searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Jeff Wilson and Zach the computer expert. Friendly and helpful and patient with my lack of expertise. This is my go to store to electronic purchases and support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for home. Got it home, and had it up and working fast. The salesman stated that this one started up fast, and it did Super startup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A light, yet powerful laptop. It is half the weight of my other, older computer yet 3 times faster. I purchased as a gift but plan to get one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP Finish In Jet Black good price, comfortable and reliable equipment very good performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson’s graduation from high school. He will start to college this Fall and I know he will need it to do his school work. He is very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Hard drive

    Rated 1 out of 5 stars

    Never buying HP again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheap plastic housing of the laptop split and broke in multiple places with light use and zero drops, its AC adapter died, and its hard drive died 2.75 years after purchasing it.

    No, I would not recommend this to a friend