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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 892 reviews
  • Rated 5 out of 5 stars

    Excellent computer. Easy to configure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use, and very user-friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Fast start up. Fast internet.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I actually purchased an iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brianna was fantastic, fast, friendly! It was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer, it does everything i need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. Very easy to navigate around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Has been very good for my business!! ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment for my New Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Laptop and great investment.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come loaded with a bunch of junk software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a college student. Nice size. Awesome ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my hp laptop, it was a perfect selection ye

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to get something with a touch screen, just get a tablet because the touch screen is seldom used on a computer, or at least in our household it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the touch screen doesnt workas well as it should,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best computer, things that haven't worked since I bought it, he disc thing has never worked, it gets hot on the side and freezes up a lot, the touch screen doesn't work very well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic laptop for basic home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a decent laptop for basic home use. Have not tried multiple programs at this point, but at least it is not unbearably slow. Remember, it takes a couple minutes to fully boot up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, BUT NOT VERY FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT VERY FAST, AND BLOATED WITH SOFTWARE. IT DOES NOT HAVE A SOLID STATE DRIVE, BUT STILL SHOULD BE FASTER. GREAT SIZE AND FULL KEYBOARD. GOOD FOR THOSE THAT NEED AN INEXPENSIVE LAPTOP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it would be good for gaming by a best buy employee, (like fortnite) however I struggle to get over 20fps. This laptop would be better for work or activities done for school.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not mind blowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, good price. Seems to lag while browsing the internet. Processor was to be fast, but doesn't seem to be such. Not using it for much more than school work. Not impressed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. Purchased it to use as a remote for my main computer in basement area. Hard for me to get used to such a small screen and keyboard, but does the job as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow as molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fast computer.. takes forever to load the main screen. If I would have known that I probably would’ve went with something different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First time HP disappointed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace another HP which I only had for 1 1/2 yrs before it crashed, this was double the price, has a slower processor, & the wifi is only b/n/g not dual band.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Finally Got all the Bloatware Deleted...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it started to run better. Still not as fast as it should be, for the chip. It is not even as fast as the ASUS I gave away before I bought this one.

    No, I would not recommend this to a friend