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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the value of the 15.6" Touch-Screen Laptop, praising its touch screen capabilities, affordable price, and speedy performance. While some users express concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 892 reviews
  • Rated 3 out of 5 stars

    Good computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good price for a i5. The texture of the computer is also cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great.I am using it for work.it is of great use I like this very much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it had a lighted keyboard and has a slower processor than my last computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Slow to boot up. Typical Microsoft problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one, caps lock button didn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has three of these laptops. Best deal we could find for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A budget laptop. You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been spoiled by SSD storage technology. This system does NOT have that. It has a slow, 5400 RPM 1 TB drive. The access time to launch a program was just too long to bear. I returned this laptop for a system with a SSD. The no-frills, plastic aesthetic is to be expected, but it is not a turn off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few tweaks and it works. The rep that helped me made he experience great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just slow....I needed a little fast computer for the things I need to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a medium range laptop which would do the fundamental work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    freezes up all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what I had hoped for for the price. Overheats after 10-15 minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HPsucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slow, doesnt have great specs, battery sucks, that's all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just kind of a basic laptop. Not impressed with the quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is slow, Windows 10 is only slightly better than Windows 8, which is more proof that Microsoft continues to create junk software that is barely usable and not intuitive at all. Buy a Apple Mac if you have the money and feel comfortable learning a new operating system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decente computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for the price covers your basic needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell this will give me issues down the line.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this computer for 3 days I got a blue screen....I was out of the return policy and I regret not starting it sooner. Unhappy with the built of it. You can tell it was made very cheaply.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer just over a year ago, and it is now dead, gone, and I have to pay to get all my files off of it and transferred to another computer. I should have known it was going to bite the dust; it was slow from the beginning, the screen resolution was dull and it liked to shut down or freeze for no apparent reason. It’s only plus was it had a dvd slot, but the button to open it was difficult for someone with fairly slim fingers, so that might be problematic for others. It also has a touch screen, but you’ll have to squint a lot to see what you want to touch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by a best buy employee this was the best computer available for under $500. It does not work well with windows 10 and no matter what I did to decrease battery usage, it only lasted 2 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Dead at the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in hopes it was a quality PC for a decent price. Horrible plastic build and died after 3 days with under an hour use total.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked ok in the store , but was pretty cheaply built and had a problem with the installed programs

    No, I would not recommend this to a friend