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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 1042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the large screen, fast performance, and affordable price of the 17.3" Laptop. Many reviewers also appreciate its portability. On the downside, some customers have concerns about the Windows 10 operating system, keyboard lacking illumination, short battery life, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,042 reviews
  • Rated 5 out of 5 stars

    Solid machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop. It won't be the most blazing fast computer you've ever touched, but it's no slouch either. The screen is a very nice size for a lappie. Runs netflix with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer had a major problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had a major problem within a week of buying it. Thanks to Geek Squad the problem was resolved in an efficient manner.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but dislike Windows 10. Its a big laptop but nice to have around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems to speak about especially since this is an “open box” item. Basically, it was brand new and for a great price. I hope that it will continue to work well for the next couple of years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good computer but the “spine” broke and we couldn’t get it fixed. It worked good though before....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fits my needs and is terrific. I was afraid of the Windows10 platfrom, but this is easy to learn. This is probably the fastest computer I have ever owned and the storage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Gateway Windows 7 and was apprehensive about upgrading to Windows 10. I brought my old laptop with me when I finally decided to upgrade. It helped the sales person to recommend the HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage for my school things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that was helping me choose this laptop was correct in the fact that if you’re getting it for class things you have plenty of storage. This has been so helpful in my schooling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for my Jr. High child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for Jr. High, this fit the bill. She is able to navigate it easily to do homework or play games on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer. I do not like the updates for windows because I do not know if they are necessary and use too much memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful screen shots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options included, Chrome is fast and helpful,Laptop is easy to use and quiet. Dependable performance at a decent price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Toshiba that I replaced with this HP Laptop. It works fine, I like the keyboard and the speed of the processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far. Bought this for my kid to do summer school and helped his get more done than on my smaller, older tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from the Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No tutorial with purchase , had to navigate my way to apps otherwise love the new Windows 10 platform..Great technology..

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Great compurer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It works well. No problem setting it up and easy to secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my laptop last year and found this one on sale. I was very happy to find it as I definitely wanted a larger screen and trends now are for smaller and smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my father. It was easy to set-up and he has no issues using it. The laptop is not used for streaming or gaming but for suits his needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customer loves it. I dropped a 240gb SSD in it and a clean Windows 10 pro, and it is super fast. Feels sturdy, has a big clear display, keys are responsive. Over all a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new laptop to replace the one I've had for years. After reading the reviews, decided on this model due it's size and the ratings. It was perfect for what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great fo my use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the notebook maintain my personal books, to steam Netflix,CBS All Access andmusic on You Tube. These are function perfectly.

    I would recommend this to a friend