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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 738 reviews
  • Rated 5 out of 5 stars

    Sweet laptop great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife & I needed a new laptop and this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop i5 7generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it give a litle of noise of his hard disc when i work in it . It s a litle fast when turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP laptop and would highly recommend. Best Buy is the place to buy from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price and salesman was very helpful.I would recommend everyone to best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop bought for my son!! Very easy purchase process on Black Friday even!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this product. Great picture Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's great. Runs a little on the slower side.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Good computer for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in high school. Had eight months and the Hard Drive went bad. I replaced it with a solid state drive. Computer is much faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop with speed and memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my HP laptop several weeks ago. All files transferred from old PC. It's an every four to five year process. PC works great with speed and everything is easy to maneuver. Very satisfied with product as well as staff courtesy and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, everything is working the way I expect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my Son, and as of now, he is pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faculty Laptop upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase for one of our teachers. They love it over their old Asus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works ok for online gaming like Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 Gigs of Memory is good enough for some online games like Roblox, and the i5 processor gives enough power to handle the graphics needed. The display looks great and for the price it is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is great easy to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality care from the employees who helped us with this purchase veryhelpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is always a great choice. I am very happy with the way this laptop works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new computer. It's fast for anything I use a computer for.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Large screen, light weight, easy to connect to an external monitor, keyboard and mouse, if desired. Great for routine tasks and web browsing which is what we wanted. Not designed for high end gaming, which we did not need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I purchased it for my Granddaughters graduation.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP is different than my other;getting used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP answered my urgent need to find a laptop in a hurry; other brand that I loved "died" and they don't make them any longer - the screen size 17.3" works much better for my website work! Getting used to it and happy I made the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very complete laptop for whoever needs a reliable pc for school

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent for my 13 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this computer. We were told he couldn't really game on it, but it just wasn't true. It's fast, graphics are great, no lagging, color is vivid bright, speakers are plenty loud enough. Rea!ly, what more could you ask for?

    I would recommend this to a friend