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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 738 reviews
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great computer as

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Programs easy to get on to. Sales person very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast, Can have multiple windows open at the same time with no delay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 17" screen. The Intel CORE i5is pretty quick especially after I removed the bloatware that comes with every HP. The 1 TB hard drive is more space than I will need. This laptop will be scrap before I can fill up the HDD. Total cost with MS Office software and tax was just under $600. Finding a better machine with a 17" screen for this price will be very difficult to find.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a large screen laptop with decent specs. Runs great and reliable. $449 buys a lot these days.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Seems to work as well as more expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been stuck working at home and the big screen is perfect for all my emails.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use and light to carry around. The service and geek squad were great and very accessible.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    originally thought it was a touch screen, but was not. Still a good laptop

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    I can see!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally someone believes a bigger screen can be better especially for photo and video editing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friend who wanted it to watch movies and store documents and pics. Its worth for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in Best Buy about 7:30 pm on a Friday night needing a laptop since my other one died on me. I had to use my tablet to research briefly my options, but I had a good idea of the basics I wanted. I was able to find exactly what I wanted in a short time, got the help I needed immediately, walked out within 45 minutes with my purchase and within 2 hours was up and running! It does not get better than that. And it is running great! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger screen and I got one. Very happy with this laptop and would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is strictly for school/work. It is super fast and comes with everything I needed

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is big and crisps. The keys are easy to navigate. Great for one with eye problems like me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it. Going from a slow PC to this one make doing work more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the larger screen on this laptop. Plus, having a number pad on the right side is a bonus too.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for Christmas. I really like this computer. I just wish the hard drive was bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Got it for college use, and works just great. Fast slim light weight

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    great touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the wife. she likes it and uses it every day for school work, easy setup for her.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great price for performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new computer is great. The screen size and clarity is very nice. It is very user friendly

    I would recommend this to a friend