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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 738 reviews
  • Rated 4 out of 5 stars

    Great for $500 budget purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 7 year old HP laptop with 4GB RAM the increase to 8GB was a great choice as this is ultra fast compared to my old one...the only issue I’ve experience is the Disc Drive ejecting when I wake it up, and the ASUS logo I see on the screen I thought i would see HP...that’s what’s keeping it from 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this when the old one broke. Much faster than the last one. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office and the Internet. This computer is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to use. Just needed a laptop for my job and this did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price, easy to use and have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy with this LT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts fast and it can run multi programs at once without slowing down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is great for schooling and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a full time student as well as manager. The HP laptop has proven to be a considerable work machine that assists me with school as well as work tasks. I am very happy with the product and would recommend it to anyone who is looking to return to graduate school, or has many tasks to perform such as speeches, PowerPoint presentations, etc. in the job duties. Great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shipment was sent to the wrong address and no power cord came with the laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs for a computer downloads very quick Great price

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love how big the screen is. Its great for everything I use a laptop for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this on sale, best buy help set it up, easy to use, my son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues I like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues I like it. By far HP I feel makes the best laptops they last they just keep on going and I never have any issues with any HP products the only thing I refuse to buy if there’s are their printers because their ink is way too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to it threes and I say getting used to it is I had a Sony VAIO and when you have a familiar PC you trying keep everything and then all of a sudden it’s time for a new computer. This one is amazing the store staff at Avondale Arizona was amazing and I love this computer it’s like starting over.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer serves all of my computer needs easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Works great. It's fast and I haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP laptop. Love the larger screen. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I use it for online school. HP Laptop: Stay productive on your travels with this 17-inch HP laptop. Its long-lasting battery lasts more than five hours, so you can get work done, and its Intel Core i5 processor and 8GB of DDR4 RAM keep programs working smoothly. This HP laptop stores plenty of documents and photos on its 1TB hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great - Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop for the price I was looking for, Highly Satisfied !!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really fast. So far so good. I'm happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    It’s just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only things missing is the keys don’t light up and I wish it did.

    I would recommend this to a friend