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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 738 reviews
  • Rated 5 out of 5 stars

    Love buying in Best Buy.!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP PAVILION 17 laptop is a notebook computer, great for use as a personal computer. Packed with a large 17.3 Inches display. This HP laptop model would work great for gaming, heavy duty processing or a work computer, this laptop is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17" laptop at a screaming deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during thanksgiving black friday and it was a good deal. 17" screen i5, 8gb ram, 1TB harddrive it was a no brainer. Pretty solid, nothing negative but I'm just surfing the web :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work, hobbies, or cruising the net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top is easy to use. I would have liked it if Microsoft would include word,excel. and winzip. At the price of computers those items should come with. Instead you have to purchase yearly and separate. But the computer itself is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using/owning a HP laptop and all is really excellent. It has taken a little while to get used to a different (from my previous Lenovo) keyboard but I am very much enjoying this product. It is solid! I am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reason it doesn’t get 5 stars is because now it’s starting to slow down on me. Other than that, it’s good. Love the touch screen feature, but definitely go with more GB next time

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    A decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on a Saturday and used it for my wife’s business and it crashed 10 days after the 15 day return period it is there now for repair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Another standard laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it heavily and doesn't constantly come to me for help. Over 2 years and it hasn't ended up in the pile of dead soldiers in the corner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the computer at church

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer from your store for my church and I thought it would be a great purchase, because I had bought me one and I am very pleased with it and the price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal laptop for home and business!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a single problem with this laptop. Runs great, clean picture. Just replaced the standard 1TB hard drive with a San Disk SSD. Original died on me a week ago. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Pretty Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for what you pay. Pretty Swift and has a nice battery life. Usually last me from noon til five or six in the evening!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a good computer and easy to use. Nothing fancy but good for general computer functions such as watching movies on Netflix, social media, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very pleased with my hp laptop purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my old computer was a desk model, it took a little time for me to get used to scrolling with the buttons. I still plan to get a wireless mouse to help with moving thru my screen, but I am doing much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as fast as I had hoped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is not as fast as I had hoped. The USB ports are on the left side of the laptop instead of the right side which makes them more inconvenient for me to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I knew nothing about Windows 10 there was a lot of learning to do. I have a long way to go. I had to buy a book "What should have come in the box". Lots of information in it and is entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade my laptop and I am glad I went with this one. Very quick processor, massive storage, and a large and crisp monitor all make this good for home, office, or on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great comp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always buy all of our major appliances and computer needs from the jordon creek best buy. it is the best, friendliest, most helpful, employiees. the products are number 1 in our book. thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop does everything i need. Mainly use it for Photo Albums and surfing the web. It is a little slow to load up but other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am tech challenged but this is great for what I do. I love it and would purchase again. Hopefully will not need a new one for some time but when I do I think I would stick with HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, boots up quickly, decent battery life. DVD drive is a little loud and speakers are not loud enough. For the money, it is a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work domain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in a dual screen docking station. Works quick by itself and easily able to multitask, server maintenance, Remote Desktop, watch videos and use windows apps. Works fine for productivity

    I would recommend this to a friend