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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 738 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my child to take to University. It does everything we wanted it to do and then some. Great price, great performance, great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for simple internet, email and occasional Microsoft use. No complaints, no worries, solid performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It is a bit heavy to carry after awhile. Battery life is not the greatest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, boots very quickly. Had a lot of trouble getting a Canon printer to connect. In fact, it took Second Level Geek Squad about 2 hours to get the printer up and running. Surprise, Canon Printer--HP laptop. Finally, my situation requires a remote keybpoard/mouse as well as an oversize monitor. I have trouble making the connections. Often have to plug and unplug the cords several times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money. This laptop has it all. Power, CPU and Ram. Very good for the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this new laptop is set up exactly like my 10 year old HP. It's great not to have to relearn everything, but yet have everything run more quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my work from home job and this computer was so handy! Everything I needed & easy to carry around if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what I need to do for schoolwork. Excellent graphics and tons of storage and memory as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife, as hers was very outdated. Just needed for email, surfing the web, shopping of course. Very good and fast for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for what I need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Had a HP computer many years ago and liked it very much. In the past I used a Toshiba which I had for many years. Both are good laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 1st purchase my camera and love my purchases that I have done after my camera. I will continue to purchase all my electronics all in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for light office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is used by my warehouse manager for performing light office works and creating shipping labels etc. Works perfectly, good battery life also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for after retirement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something similar to my office set up at work. My purchases give me that satisfaction or just what I needed for my computer use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic functions with good screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced my wife's old one. We wanted a disc drive, which many laptops these days don't have. We are very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features and Benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop had all of the specs we were looking for in regard to a quality product. My wife is very happy with the functionality of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price, and it works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is used for Google, Microsoft Office, Microsoft Outlook, and not much else. For that limited range of applications, it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Adequate computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of been a 4 except I had to return first computer due to freezing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something priced middle of the road. Simple connectivity. It practically did it for me. Enjoying it tremendously! I needed this upgrade!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it was intended for. It does not hold a charge very long so bring your power cord with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good basic laptop. It doesn't have a lot of power for gaming, but all I use it for is the internet and Microsoft Office programs.

    I would recommend this to a friend