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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 738 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband. It had all the features that he was looking for and all of the bonus he didn't know he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for Rough use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When bought this, I want not sure how long this would come. It is working good for more than 2 years now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discovering its features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying, discovering new features, small space needed than desktop, wife likes Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visually appealing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the way it look but unfortunatley there were issues with startup and had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the laptop very much, programs are handy,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are great, bright or dim however you like them, programs easy to navigate, not too much on it so plenty of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am enjoying this computer. Still have a lot to learn about the updated features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for the price. Little slower than I’d like at startup, but nothing hateful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great entry level computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic entry level computer. Does all my wife needs for email and basic internet searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer with ability to turn into tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It has all the items I needed and more. The ability to convert it into a tablet was a bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gamers, and anyone wanting to do some photoshopping and video editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this laptop so much. The touch screen and the way I can fold it into a tablet. Does everything I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this product for a short time, but so far I am impressed. It has a lot of bells and whistles for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't get things to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not helpful is this purchase. Never told me it was Microsoft edge not Internet Explorer so had to look everywhere for my favorites. Still haven't been able to install my wireless printer. Says it can't be found. It has been a real hassle trying to figure out how to use this and I've had a computer for 25 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation lacks instructions. Issue with setting up email. Emails on my phone do not appear in computer's email--I had to access it via the internet or Outlook. I don't find Cortana helpful. Microsoft Office should come with computer. For me, Apple offers better support, more intuitive setup and more inclusive Apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great buy on my laptop from Bestbuy. They even made it faster for me with a new hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly but I can't seem to get the touchscreen feature to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on Black Friday for a good price and is a good PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started right up and updated the software to the latest version. Was able to use my old printer with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love up products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mom she loves it . Gift for mom she loves it . Gift for mom she loves it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked great. It was easy to set up. Does everything I needed to do

    I would recommend this to a friend